Amazing view!

everything was great--- I hope to return soon

everything was great

Very comfortable hotel. Good facilities.

Took ages to check in. They are very busy. Restaurant was too small for the numbers of people. Breakfast was mediocre.

Friendly staff, good location

No slippers available

rooms and staff.

very poor breakfast. Weak and short menu along mediocre execution

clean room and lobby area

pool area and lounge chairs were DIRTY

the staff was the best

the restaurant, they don’t have room service

The room distribution was excellent. We had two separe rooms that made it perfect for our group.

There was no ice machine on my floor and had to go to lobby for someone to authorize me to go to the floor the had the ice machine working.

We originally requested a corner room. We had to wait until 6ish as someone in the room had late checkout (they did offer a standard room earlier). Once we got into the room, it overlooked the inside of the mall and we felt like there is no privacy. So requested a room change. We got a standard room which was fine. Bed was very comfy. Kitchen well equipped. Bathroom was huge. Room was clean but housekeeping didn't replenish everything. There was no more coffee the next morning and shower gel ran out too which wasn't refilled. Small things, but they could pay attention to it. Pillows smelled a bit damp. Breakfast was good, quite basic but enough. The rooftop pool was very cozy and nice views. Area is very safe and handy for shopping. I would suggest getting a room above the 5th floor as those don't overlook the mall.

Just average & was not consistent. Worst coffee I every had considering the beans come from Panama. We stopped eating there after Day 5

I recommend this hotel to everyone! The location within the complex was ideal! I got my COVID test done at the Panama Clinic plus shopped in the mall. We ate at the restaurant within the hotel a few nights! Very reasonably priced and Alexander was a great waiter! The directions to this hotel are confusing! The main entrance is just beyond the restaurant Texas de Brazil! You will be entering the mall but the hotel entrance PB is on your left! Then you need to take the elevator up to LC where the reception is ! I paid $765 USD for 4 nights! Very good value for a beautiful hotel!

nothing

room With a Great view, friendly staff

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The room was great and the view fantastic. The location of the hotel inside a small shopping mall was also helpful.

At check in I gave my card to pay, entered my PIN etc. and was under the impression I had paid for my stay at that time. However, on check out when I went to drop off my key, I almost missed my cab to the airport as I was told payment hadn't been taken and needed to do it then which caused a long delay. I am still not clear why I was forced to "pay" twice (only one charge was made) but whatever the reason it should be made much clearer to patrons why their card is being taken and that it's not for the reason they think on check in.

very comfortable.

everything was great.

The location is good and the hotel is very clean. The room is spacious. The hotel is in a building with a small shopping mall and a supermarket. Also a very nice coffee, pastry and other options to eat there or take away.

Breakfast was limited and not everything was tasty. It was enough but not special. Wish they accepted my request to stay a little bit longer when I explain that my time to go to the airport was in the early afternoon. I didn’t see that they were so full.

Everything

nothing

- amazing view of the ocean. Comfortable beds , very clean room with kitchen corner (suite) . - great pool on the roof top and pool area . - super professional and friendly staff , and very welcoming

- pool area : it needs a bit of sunshade and the cushions could be replaced