nice lobby and great location.

smoke smell in the room, poor acoustic insulation between rooms and we could hear meetings from the room next door waking us at 6 am. the bathroom is pretty bad, every time we took a shower the water would get out and pool on the floor. in general the hotel needs a revamp. We ended up moving to a way much nicer hotel and cheaper than Geneve hotel.

The old world decor is just beautiful.

The room’s carpet could be cleaner and some bedside option to charge phones.

The nostalgic designs and historical items displayed in the hotel make one feel staying in a mini museum.

the air-con bit noisy.

Best of all is the friendliness and efficiency of the staff. Rooms are comfortable if a little old fashioned but everything works. Location is great.

WiFi speed is very slow

- the hotel is very beautiful, it feel authentically antique and it is - the staff is very professional and helpful. There was a loud party on Friday night (a wedding probably) and our room was very close to the loud music, so I asked if they had another room for the night because the party was going to end at 2am and they gave us a very quiet room far away from the noise for that night without having to check out of our other room, that saved our night sleep, which was important because we were quite jet lagged - the location is very central

- the rooms need renovation, the bed in our original room wasn’t particularly comfortable and the pillows weren’t comfortable, either too big and stiff or too small and soft, also the lights were too dim and night so the room felt gloomy

The lobby is pretty and location is great.

The rooms are so old. Like sooo so old that it kind of smells funny. The bed was terrible; it moved a lot. It was like sleeping in jelly. The bathroom was dirty and it had hairs from the previous guest. Towels and bedsheets are old and stained. Some of staff acted weird around us; staring, being secretive and then laughing. We are an interracial couple so it made us very uncomfortable. We arrived at 4 am because of our flight, which we communicated in advance, and they still put us in a street view bedroom which was incredibly noisy even though we were at the fourth floor. If after reading this you do stay here, don’t stay on the street view or you won’t be able to sleep.

Hotel is gorgeous, well located and features QUIET rooms. Great water pressure. Good service. Comfortable beds. Helpful staff

These rooms could use some updating. Theyres nothing really bad about them, just dont expect a freshly renovated room amd youll be fine. Id stay there again at the price point I paid

the lobby and breakfast services are superb.

Rooms should be retrofitted.

room service non existent found a band aid in my bed indicating that the sheets hadn’t been changed

employees were wonderful

n/a

Interesting hotel with lots of history. The rooms themselves were not spectacular- though comfortable. The staff were very helpful regarding day trips etc.

The breakfast service wasn't great...but acceptable.

the lobby is very elegant and beautiful, the location is on point, also housekeeping works on point

rooms are outdated, we enjoy and respect charm of old hotels but here the renovation is certainly needed

Great character and history, stunning lobby.

Slight shabby feel. Didn’t bother me but others might think it lacks polish.

the history

all was good

It was HISTORICAL. WIFE and i were ther 62 years ago on our honymoon

Just a great place to stay at.

The location is definitely great, although it can be loud at night. The historic lobby is beautiful and we enjoyed drinks in the telephone bar.

The street noise and traffic get pretty loud at night. Our room had two full beds, which made it difficult to share.

Nothing - one of the worst hotel rooms I’ve stayed in.

Dated, dark and noisy. We had a bedroom on the 2nd floor which was only accessible by a long, long walk through dark corridors and a flight of stairs at the end. Felt like we were in the maids quarters. The room was very dated and sparsely furnished. I’m not sure anything has been updated since the hotel opened. Sheets and towels were the most scratchy and worn I’ve ever seen in a hotel, and the bathroom was a joke. Barely enough room to turn around and the saddest looking bath/shower with an open faucet. Safe didn’t lock. Couple in the room next door had loud sex all night, which we could hear through the walls. Area around the hotel is very seedy. Disappointing stay. Checked out after a night and went elsewhere.

nice stylish lobby great location if you want to party

very old room in dire need of refurbishment terrible experience one night when a party blasted way past 2 am in the lobby, shaking the room’s window. eventually, the staff offered me a new quieter room to change to at 3 am.

loads of character fantastic history in this building staff amazing food incredible

nothing at all

Staff was top notch very accommodating. Location was close to many activities. The hotel has lots of history. Restaurant was tasty.

The refrigerator was locked.