Really nice , last minute stay . The beds were so comfy and the room was lovely !

Wish I’d of had a better view from the window

We stayed for evening meal . Absolutely gorgeous. Lovely polite staff . Always there if you needed help with anything. We used the spa facilities. Was a lovely added extra. At No extra cost 😀 we also had breakfast, again was lovely. Lots to chose from, again staff couldn’t be more helpful. Would definitely recommend.

N/A

Breakfast was fine. Staff present during breakfast were polite.

Room was decent, however, housekeeping could be improved. We did not have bottled water in the room and had to ask from reception. On day 2, bedlinens were changed but did not give us back our duvet. Bins were not emptied and remained full to the brim on day 3. I tidy up my bed before leaving. Day 3 was the only day that the linen was made differently to how I would normally leave them--so housekeeping was in. However, the dirt on the floor that I noticed the night before was still present. There were a few rooms who left their used glasses by the door and these were not removed--were in the corridor for 2 consecutive mornings. My family booked a different room and stayed overnight. Their room was also not so clean, no bottled water, aircon not working and when they informed front desk they were just given an electric fan that was quite dusty so ended up not using it.

clean and easy to find in a quiet location.

nothing

Room was very comfortable and well equipped. Bathroom had clearly just been renovated and was very nice with plenty of good quality toiletries supplied. Bed was very comfortable and nice touch having complimentary bottles of water and tea/coffee as well as take away cups which I have never seen before in a hotel but is such a good idea! Breakfast was really good. Fantastic choice of options and very good quality. One of the best hotel breakfasts I have had in a long time. Very friendly staff at breakfast too. In fact all the staff we had contact with during our stay were very friendly and helpful. Definitely makes a difference having smiley, friendly staff! If we visit Nottingham again, I would most definitely stay here again.

Nothing!

It was a standard Marriot experience, the same problem at the Manchester Piccadilly existed here too, the rooms are dusty and carpets need spot cleaning. The Spa was nice.

The dusty room and stains on the carpet, there was no wow factor at the breakfast room with very standard choice. The vegetarian sausage was terrible, the hot water machine did not work, the staff were nice but very few, they took very long to fulfil orders if they remembered at all. The juices were not fresh, from concentrate with added SUGAR. Breakfast was quite disappointing. Even getting plates and cutlery to eat the food bought from outside took a ridiculous amount of time while the bar man faffed about looking for such. We asked to order food from the restaurant, the staff told us to go out to get food nearby because the hotel restaurant was not good! I was absolutely shocked and had to go to the local Indian restaurant. The bed in the room was not properly made I could see the exposed mattress the sheets were just dangling down. I had to ask for an extra duvet as it was quite cold and the original duvet was quite thin. Judging by the state of the room it simply seems as if the room itself is not actually cleaned, just bedding changed, a wipe over bathroom and the bins emptied.

I was put in an accessible room to start with where the bath was tiny and the sink was far too low for me to use properly. I was also next to a general managers office where I had to listen to a woman talk loudly for hours all night and was woken again around 5am listening to her speak very loudly. The room was very basic for the price I paid per night. The staff when I asked to change room were happy to facilitate this however the other times I spoke to staff I found them to be quite rude. I wasn’t asked how my stay was or anything personalised, I feel that I was an inconvenience to them by just being a guest. I also thought there would have been a fridge in the room which there wasn’t. My second room was very hot and there was a fan provided however effective air conditioning would have been better. The spa was nice however very busy (not the hotels fault of course) but I didn’t understand why in the woman’s changing room there was only shampoo and shower gel provided and not any conditioner- I washed my hair in the changing rooms and then had to finish washing it back in my room where I had access to conditioner. I also attempted to order room service on the first night however couldn’t get through. The second night I ordered a takeaway and asked the reception if I could have a plate and cutlery which they said would be brought up - that never arrived and I when I went to the bar area to get some he disappeared for a good 5 mins before coming back with a very small plate and some cutlery for me.

The bed is not comfortable

Nice and quiet