Value for money clean rooms and friendly service. The receptionist really assisted me get in touch with my team when the Internet was down.

Cold showers - no matter how long we waited, it never warmed up. Inoperational WiFi- for someone with no access to roaming services, that can be an inconvenience. Room service can be better in the middle of night, it was difficult getting a hold of anyone at night in case of an emergency.

Location is good. Just next to the bus station. Also there is a good restaurant called Kahn's BBQ just few meters away. The girl from reception told me this restaurant and it was good 👍. Fresh chicken and chapati.

No hair dryer although I confirmed before i arriving at Arusha. The lift was out of order and I had to climb up and down from the floor every time. Shower curtain was no use and after taking shower, it is terrible...

Staff were friendly and tried to help with my queries. A wide range of buses, taxis, bikes and bajajis were on hand to take you anywhere you want.

A bit noisy given the location is right in the heart of town. Early morning crowds and buses make a lot of noise from about 5-6am so prepare yourself if you want a quiet lie in. Wifi was inconsistent and unreliable

The staff were friendly and the price was fair

The location tended to get a bit noisy. Especially late qt night and early in the morning. Also the internet was not reliable and the showers were tiny.

We had a super stay at Natron palace! They gave as a free upgrade to executive double room, which was super big, had a comfortable couch, big cupbords, desk, fridge and even a make up table for the ladys. The bed was really big and comfortable. The location is super central directly at the bus station, but therefore you hear some street noise. The breakfast was super rich, they offered a lot. The bar is well equipped with plenty of drinks. The hotel stuff is very friendly. We can totally recommend :)

Location was great. We had the Executive Double, I think it was called. The bed was actually a king size. The room was very spacious, had a/c, a refrigerator, coffee maker & sofa. The breakfast was very good also, with fruit & made to order eggs, with varied dishes for sides. It was a great place to relax for 3 nights.

· I really liked it, I recommend it, a very humane hostess, she allowed me to leave my bag until the next guests arrived))) I really appreciate it.

Tried to reschedule. They decided to ignore and keep my money.