The location of the hotel was right in the centre of the Galle Fort area, which was ideal. This boutique hotel was superb in every aspect you could imagine . The staff were ultra attentive and exceeded their basic job descriptions. Fruit platters in our room on arrival, room cleaned twice during the day, bed turned down at night with chocolates on the table…and more! Swimming in the pool amidst frangipani flowers between huge Roman like columns was sublime. The food was exceptional!! We had a slightly hot curry one night and Jagath our waiter realised this and brought us complimentary ice cream afterwards to sooth our taste buds - brilliant service! Jagath was exceptional in his manner, service and had a great sense of humour. Shiromal was warm and very friendly, Deepika was the perfect host, Shamika was more than happy to spend a long time chatting with us, Indika was always there to help, Thamasha was a fantastic barman who demonstrated great skill and friendliness and Proshane was very welcoming when we arrived. It would be hard to find a better group of hotel staff anywhere in the world! We had a fabulous two days there and wished we could have stayed longer. A fabulous experience all round!!

The staff and the location are brilliant!

The situation and the building are absolutely historic, we’ll maintained and brilliant. The rooms are stunning. But the best things is how kind and cheerful are the staff!

Umbrellas and beds by the pool

Perfect location to explore the area,lovely breakfast,lovely pool,provided free transport to railway station and even helped us get the correct tickets to Colombo

Galle itself was a bit disappointing

A superb building, beautifully preserved in the middle of the Fort area. We were given a huge room/suite. Food, service and the pool were all excellent and we felt the price was very reasonable .

We changed rooms on arrival as the room we were given was dark and and had no opening windows. For $365 a night, it was a disgrace when the hotel was empty. Breakfast was terrible - stale croissants, it took ages and eggs overdone when all they offered was eggs Benedict, eggs royal ( no smokes salmon) or eggs florentine.

Hotel is supposed to be a treat and five star but it’s about two star. Booking.com sell it as more expensive than the hotel itself as we tried to pay again through the hotel but they refused to give us our money back as said it is between you, booking.com, and us. We were miss guided. Very disappointing. They did upgrade us to, apparently, a garden suite worth $600 but no one would pay that amount as it’s just not worth it due to the damp in the room. This hotel is a complete waste of money, the kitchen have no idea how to cook, the atmosphere is depressing, it’s empty and lacks atmosphere. The whole place needs an uplift and staff need to be told how to run a hotel. Until I mentioned it, dirty mugs/ glasses left everywhere, pool towels not tidied up, floors not swept etc etc. it took four men to clean one room which took the, over two hours…. A totally awful experience for far too much money. I felt you robbed us as you miss sell this property on booking.com.

By far the best place we stayed in Sri Lanka. Well trained staff, service and food. we were so glad we chose this hotel especially after seeing the others that we could have booked.

Personal, well located, safe, nice pool, fabulous atmosphere. The restaurant has best food that we had eaten throughout Sri Lanka. Also impeccable service.

The staff was exceptional including our waiter Dilan. High level of hospitality here.

Noisy AC

The hotel is a beautiful old mansion with amazing central garden with pool. Rooms are spacious though the Porcelain Suite lacked the decor from the other rooms and walls were moldy but not a big deal. But overall really great place. Nevertheless, the highlight of the hotel it’s its staff. Always smiley, helpful, willing, expedited, friendly .. the real meaning of “going the extra mile to have everyone happy”. Thanks!

great location for visiting Galle. The staff were superb and went out of their way to ensure we had a wonderful experience. The room we were given was fantastic- the Library. such a lovely historical building in the centre of this beautiful town.

nothing- everything was perfect

Gorgeous Boutique Hotel in the Heart of Galle Fort! Wonderful staffs! We feel very welcomed!

nothing

A stylish and very comfortable hotel in Galle. Wonderful room, clean with all the amenities. Fantastic service, they really went above and beyond. Best breakfast in Sri Lanka. Chukara was brilliant, such a helpful employee. Everyone made our stay very special.

Absolutely nothing.

Everything about Galle Fort was spectacular in particular the staff who went above and beyond. The food was absolutely excellent, especially recommend the Pork Curry with Coconut Roti. On the last day, my boyfriend unfortunately fell sick but the staff went the extra mile to take care of him. Special mention to the managers Mr. Chamara and Indika who consistently checked in on us. Sending medicines, soup to the room and even offered to take us to the doctor if needed. We will always be forever grateful for their generosity and kindness. We will definitely be back!

Everything during our stay was amazing, the staff, the food, the property. Everything exceeded our expectations. The chef even made a cake for my boyfriends birthday.

Nothing. I wish we stayed longer.

Everything, honestly. I’ve never had a a better stay at a hotel. The staff and service in particular were fantastic, friendly and honestly just think of everything. My wife got teary eyed leaving, it was like leaving family. The food is also really outstanding. I couldn’t recommend it enough.

Nothing!

it was all excellent. really a beautiful hotel. with the best service on the island . really great vibe. and cocktails at sunset there are just sooo cool.

the rooms are quite large and could do with some curtains and a bigger rugs to be honest. because they were a little uncosy....due to the windows being shuttered and shut outside. a simple curtain would really make that better. privacy at your own choice and will. and soak up a bit of the sound that echos..

Location, facility, friendly staff specially the manager Mr Chamara was extremely helpful.

stunning hotel in a stunning location. Everyone who worked there was amazing.

Beautiful place, stylish, comfortable, exceptionally caring staff.

The upstairs bedroom was a little sparse, but as soon as requested beautiful bedside lamps were brought in!

Beautiful Hotel, all the staff were extremely kind and helpful