The building is beautiful and located close to some wonderful restaurants

The rooms are quite basic, tired and cramped

Beautiful old mansion, with accessible location. Rooftop pool and 2 garden areas are marvellous! Food and service very nice as well. Would stay again.

It was a little too expensive.

Pathetic customer service

Staff attitude

The hotel is pretty, with a lovely roof top pool. The rooms are clean and comfortable, with a fridge. the central courtyard is also a pretty place. the breakfast was adequate. location is good..a short rickshaw ride to the Pink City. There is a very good restaurant next door…Townsend.

The water pump on the roof makes a humming sound every few seconds which echos down the stairwell and through the rooms. I had to be asked to change rooms from the second floor which was accommodated although begrudgingly it seemed…the staff immediately knew what the noise was and said it turns off at 10pm. it could still be heard in my room on the ground floor but was bearable. However, on my second night it sounded like a washing machine was being used, and I didn’t sleep well. I stayed for two nights…my room wasn’t cleaned nor toilet roll/water replenished.

Ok

Room size small, upper floor request accepted while booking but not honored.

the staff was most helpful and the place was quiet and had a good location. there were few good restaurants nearby and the place looked like the pictures

we had experienced a bad smell in the room and bathroom. no matter how much room spray was used. we had talked to the staff multiple places.

greenery

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The ambience.. Politeness of the staff. The good morning from every staff and the smile in their face made my day. Room service was with in the time. Thank you Guys for comfortable journey in my life. Awesome...

Nothing