The hotel was great. The staff was very friendly and provided details of the neighborhood, history of the area and Mexico City as well as provided recommendations for food and attractions

It was all good. NO dislikes

Beautiful - stylish - chic - quiet - perfect location in a very safe neighborhood with nice restaurants and stores nearby - staff was just perfect and breakfast delicious

We felt we booked in the property pictured and ended up being redirected in the other property on Poe street, nice as well but not as impressive as the first one. - the noise in the bedroom at night due to what sounded like neighbours metallic stair case along bedroom wall

We loved everything about this place: location, service, design! The breakfeast are great too!

The rooms were immaculate and I loved the small courtyard. It was small oasis within concrete jungle of CD. The staff were very friendly and accommodating.

My partner and I recently had the pleasure of staying at the hotel in Polanco and I must say, it was an absolutely wonderful experience. The location of the hotel is fantastic, so quite and situated in one of the most upscale and vibrant neighborhoods in Mexico City. Speaking of the staff, they were truly exceptional. They went above and beyond to ensure that every aspect of our stay was perfect, from the check-in process to the tour recommendations and everything in between (especially spa!). Their attention to detail and willingness to assist with any request was truly remarkable and greatly appreciated. The accommodations themselves were also top-notch. We've got the upgrade to the top room that was spacious, beautifully decorated, and thoughtfully designed with all the amenities we could possibly need. Overall, I would highly recommend this hotel to anyone looking for a luxurious and memorable stay in Polanco. The combination of a great location, exceptional service, unique decorations and top-notch accommodations make it a truly exceptional experience. Thank you to the entire staff for making our stay so wonderful!

I wish we can stay longer!

Beautiful Villa-Boutique style hotel with exceptional service, comfortable rooms and prime location. We loved as well the wonderful art pieces collected throughout the hotel.

The breakfast was amazing and the staff were very kind and helpful. if coming back to Mexico city, we would definitely staying at Pug Seal Allan Poe again.

Wonderful boutique hotel. Very beautiful. The staff went above and beyond to make us comfortable. We liked the Polanco neighborhood, and found it easy to take Uber wherever we wanted to go in the city.

Everything. Fabulous little boutique B&B. Staff was courteous, friendly, helpful and pretty much always available. The breakfast is excellent, made fresh and delicious. The room was spacious and comfortable and there were plenty of places in the hotel to sit down and relax, have a coffee, read, or whatever. Coffee and fresh lemonade are available all day. Excellent location in the heart of the Polanco shopping district with plenty of excellent restaurants nearby. Nice location for walks in the morning.

There wasn’t a thing that we didn’t like.

Simply amazing. From the minute you walk through the lobby and you feel that the vacation has begun . The staff were super welcoming. Every day a delicious breakfast of your choice. The rooms are kept in impeccable shape and cleanliness . Luxury all around . I could not have made a better choice

Nothing

Breakfast was amazing

Location, staff and property were exceptional. The common spaces were gorgeous- chic, warm and fun. The staff was lovely and so helpful. And the breakfasts, with a full menu and as good as you'd get if you went out, were a delightful surprise.

They have a policy that foreign travelers booking over a certain amount need to do a bank transfer (not credit card), which was a hassle, then there was confusion about if they received it, and there were extra fees on our end. This policy should have been disclosed at time of booking, and should be streamlined (I've never had to do this at other hotels). Also, the rooms weren't the highlight - ours was also a bit cold and amenities were scarce for the price, our kids' room lacked an external window (opened onto internal stairwell) - but overall fine and the rest of the experience there was perfect.

The moment I stepped into the hotel, I was immediately taken in by the beautiful works of art and tastefully appointed lobby. Check-in was lovely thanks to Daniel at reception who made sure I was comfortable during my stay. When my bathroom faucet wasn’t working properly, he upgraded my room and apologized for the inconvenience of switching rooms (though I explained I didn’t mind). Breakfast was delicious — where the dishes match the photos and taste even better! It was great to stay here and will definitely be checking out Pug Seal hotels in the future!

While it doesn’t have a fitness center, there are gyms around the area and the neighborhood is great for morning walks.

amazing place

a small tax surprise on the price in the end

The breakfast was excellent, The Staff was very kind and helpful. The background music in the public area was relaxing.

The bathroom was small. The AC was noisy, so we had to shut it down at night, but we open the door to the patio, so it was OK.

The building, location, interior and the staff.

I got a corner room right next to the restaurant which was extremely dark. there was a rare smell of a pipe and no warm water in the tab.

it was gorgeous and interesting

nothing, it was great