The whole building had a cool vibe like I was a time traveller

Everything. The room was very comfortable, the staff helpful and friendly but most of all the location and atmosphere brilliant.

Nothing.

My husband and I recently had the pleasure of staying at The County Hotel, a remarkable boutique 'bougee' establishment that truly sets the bar high for luxury hospitality. From the moment we arrived, we were greeted by the most beautiful host and service. The level of service was, seemless and impeccable, creating a warm, kind professional atmosphere. The culinary experience at The County Hotel was also a highlight. The in-house restaurant and bar offers a diverse menu that caters to all palates and presentated with artistic flair. The newly renovated Hotel bar struck the perfect balance between ambiance, elegance and coziness. The bar menu also boasting a selection of fine wines, beers, spirits and cocktails making it an ideal spot for both casual evenings and special occasions. It's clear the owner (Angela) of The County Hotel takes pride in her hotel. Her presence adds a personal touch that's rare in Aotearoa Hotels. The County Hotel is more than just a place to stay; it's an experience in itself. With its unparalleled hospitality from Angela, attentive staff, exquisite dining, great cuisine/menu from head chef (Richard), most gorgeous room and attention to detail in every aspect, it truly stands out for us as one of our beautiful accommodations. Whether for business or leisure, it's an establishment that we highly recommend and eagerly return to in Napier.

Fabulous location, and the hotel lived up to expectations. We loved the rooms, the furnishings and the general atmosphere.

I can’t think of anything that we didn’t like…

Staff members are warm and welcoming. Best thing is a gated Parking which comes with the room just infront of hotel and hotel is located in CBD area. It's hard to get parking out there.

Very friendly staff and great sevice. A fantastic location, walking distance to shops, restaurants and beach.

Excellent location and very friendly staff. Duty manager Callum was an extremely helpful staff member who knew the locality well. Very clean rooms and the daily turnout service was very much appreciated.

The beds were a little too much on the soft side. The beds were not uncomfortable but if they were a bit firmer it would have helped immensely to get 8 hours of sleep. Look forward to the restaurant and bar operating in the Summer.

Excellent location and staff

Nothing