Está aislado del ruido exterior y se descansa muchísimo. Cama muy cómoda, habitación limpia y la atención muy buena

Hay algunas habitaciones que huelen a madera húmeda.

Si ubicación, su antigüedad, paz , serenidad

Que no hay un grifo de agua caliente y fría

En la app la habitación que ofrecen era con vista y balcón,esa es la que yo había reservado... Pero al llegar al hotel me dieron otra habitación sin balcón y sin vista ... Lo que me comentaron la recepcionista que por el momento esa era la que tenían disponible y pues no fue la que yo había reservado . En fin la habitación fue muy cómoda pero no fue la que me habían ofrecido !!

Toda su Decoracion barroco colonial muy único con toda su decoración y antigüedad me encanto

Fallo el agua caliente y con el frío que hace si es importante una buena ducha con agua caliente

Todo en general

No hubo que

Idyllic hotel, garden, and room with a comfortable bed. The location is great as well (short and cheap bus/cab ride). The staff is very friendly. They even provide drinkable water in the room, which is a big plus in San Cristobal. I would stay here again for sure.

Nothing!

The pictures advertised are not actualozed, very bad location, it looks like a cheap motel.

Bad location, exterior wall to street in very bad shape, it looks like a cheap motel. Toilet has no cover, the sink are inside the shower! I had to check out earlier and the front desk was rude and dining over the feont desk!

Well, property itself has a very nice Idea Old Hacienda style, but probably that’s it.

LOCATION is not as described. it’s in the middle of downtown, to Go to main city center you need either Car or Taxi ( 15-20 min driving). there are no good food places around the hotel, so you need to drive to the city all the time or leave in the morning and comeback at night. RESTAURANT , Los Alamos is just an expensive joke with something they call a Food. I wish I could take a photo of a breakfast they have served. 90 peso for something looks like and Scrambled eggs ( looks like 1 egg by the size of portion) with a table spoon of beans. in menu they name it Scrambled Eggs with Hot cakes. but they served it without and when I asked about Hot Cake they pointed on 2 tortillas. Coffee for 30 peso was Instant Nescafé. when you go for a walk in the city center they serve a wonderful Coffee from Chiapas for 20-35 peso fresh and delicious, just to compare. ROOM was decorated as an old Hacienda style but among decor you can also find mold in the bathroom. They have no heat in the room, so it’s cold during the day and night. Mattresses are very used, probably same date of manufacturing as they have built that Hacienda. Bed sheets as well as towels have holes and stains on it and don’t look fresh at all. when you try to find someone to change it, no one around such a shame but seems like no one cares about that property especially when they charge almost 100 usd per night.