absolutely everything

it’s purely and simply the highest possible quality

bit isolated from big cities but this is what we wanted

Everything

Nothing

Beautiful place but unfriendly staff

The attitude of the staff

The most exquisite service we had in all of Apulia! We stayed in three Masserie and this was by far the one with the best service. Truly kind, gentle people at the bar, restaurants, reception, spa, etc. We loved the HUGE pool and heated portion, and silence is the rule here as no children are allowed under 12 years old. Truly a blessedly relaxing experience.

Perhaps the hotel could cut down on the use of plastic. We ordered some laundry, and unfortunately every single piece of clothing came back separately wrapped in plastic which felt wasteful. The hotel also still uses bath products in single disposable plastic containers.

The hotel is perfect. We enjoyed everything: the room, the staff, the food, the facilities. The location is very beautiful and well kept. Very luxurious.

A hotel of this standing should not charge extra for English breakfast. Any good hotel will include eggs, sausages, etc in their breakfast.