The staff are very helpful.

The bathroom shower cannot be regulated. Not so many variety of menus to choose from.

The staff are very friendly! :) Very helpful to all our concerns.

Nothing. Everything is perfect.

The fact the hotel is on an isolated island and some of the staff were amazingly helpful. One of the guys even loaned me his personal snorkel gear so I can go see all the fish that collect around the pier. Good air-conditioning and amazing views.

Beer needs to be colder. WiFi was not available everywhere,. like the room, but most common areas. If you like nightlife in the city on the main island then it is hard to experience because last boat goes at 10pm, no exceptions because it becomes a safety issue with the dark.

RECONSIDER YOUR STAY HERE! Please read before booking. The staff here were great however management is the real issue. We booked the over water bungalow and even upon arrival was not told that it was under maintenance. We were just issued a different room (even though we had already paid for the bungalow). It was only when we questioned our booking did they tell us. We later saw a couple move rooms to an over water bungalow that was supposedly under construction. Which was infuriating to see. The resort has a transfer boat to and from the island to the mainlands with great boat crew. The boat only goes to and fro a handful of times between 8am and 5:30pm so if you want to eat out anytime after 4pm, you cannot. They have set it up so you must eat dinner and breakfast at the resort. Especially if you do any island hopping tours or diving the tours begin at 8:30 and end at 5:30 meaning you are forced to take the first and last boats leaving you no time to eat out or collect food/drinks to bring back to the resort. The kitchen at the resort has a very limited menu. Forget being vegetarian or vegan. And of the limited menu, IF the food is available (quite often what you want is unavailable) it’s not great quality and costs over double what it would on the mainland. And don’t forget the 10% surcharge added to all items. Costing roughly 800 peso (880 with surcharge) per meal. If you order a cocktail don’t expect to get what you ordered. A pina colada is a bit of green cordial with some form of alcohol. Breakfast was included for us. However of the fewer than ten options to order from, more than four of them were unavailable. The egg meals come with one egg and you must pay extra per egg. The coffee is shockingly watery too. Again no vegetarian or vegan options. Not even Pescatarian either. If you’re hoping to snorkel or swim around the resort then don’t. It’s full of deadly box jellyfish from the mangrove and sea urchins.

The food, the feeling of being trapped. Unable to leave for dinner.

The location is superb, the staff and the manager always makes sure we’re comfortable. The Manager, Jericho goes out of his way to give us what we need and want. He’s the best for sure.

workers are very nice and the place is so beautiful

nothing everything and everyone was perfect

location and staff

excellent service

quiet and peaceful