The rooms are very good and the staff are friendly and helpful. The restaurant is superb. Breakfast is also very good. All in all very recommendable.

There could be more charging poles on the parking. Unfortunately, we couldn't charge our HEV because all positions were occupied.

The property smells so bad and the furniture is so dirty and dusty. it is located in a scary place where you feel like you’re in horror movie. we were so terrified and scared all the time, the doors are not closed properly so the windows and we were hearing the winds all night. it was a terrible horrible experience that I wish I never had!! what a miserable place to live in!! FOLKS STAW AWAY FROM THIS PLACE!

everything was disgusting and gross!

Beautiful property and well-preserved interior!!!

It was cold in the room, and it was impossible to get it warmer even though the heating was at max.

Lovely place to stay at! Nice, large bathrooms, quiet location, good service, nice bathrooms, plenty of parking spots, and much more. Breakfast really good, I would highly recommend you to include that in your stay. The grounds were also really nice but unfortunately one part of it was closed and we were not able to walk around there. The hotel bar is pretty cool, and they have some very nice cocktails.

The mattresses were moving around in the bed, as they are not attached to anything - although the bed itself is pretty comfortable. The bathrooms could get a bit smelly quickly if you keep the door closed. This has nothing to do with the property but there are really no decent options for dinner around (walking distance at least).

The main building had the shape of a castle and was placed in the green setting of a park. Decent size room with a small terrace. Good breakfast. We enjoined a pleasant dinner in the restaurant. Coffee and tea making facilities.

In particular unpleasant to us was that there was a strong smell of smoke in the room when we entered the room, which did not go away in the 10 hours we inhabited the room. Light in the bath room was under sensor control and was only partly shielded off from the rest of the room; it took at least 10 minutes before the light switched off automatically; in particular annoying during the night. Noise from the toilet and shower from the room upstairs could be heard in the room.

We really enjoyed our stay in this hotel. The hotel has a great atmosphere at a picturesque location. Perfect for a weekend getaway. The room was nicely decorated, clean and quiet during the whole day. Good variety of choices for breakfast. Recommending to reserve a table in the restaurant well in advance for dinner. Free parking available.

Nothing

I choose the hotel every time when I go to Vaals. beautiful building, nice friendly staff. fresh air, I will go again.

one of the curtains was broken. It opened until we leave. I hope they can fix it soon

Food

Wonderful castle turned hotel, very beautiful with lovely gardens. You will feel the historic nature of the hotel and its grounds, wonderful place. The rooms were very clean, comfortable and cozy, very beautiful place. The breakfast was wonderful and we enjoyed ourselves.

Except visit the “dreilandereck” there is nothing much to do, you might be bored to death. Secondly, a waiteress (I couldn´t get her name) refused to serve us dinner insisting the kitchen was closed (this was about 9.30pm) and advised us to get nuts, chips, or chocolate bar(s) from the bar for dinner. I could have let it slide but I caught her looking condescendingly at my friend (who´s black) and I just went to the reception. I informed the reception that we want some food and I know the dinner is till 10pm. They (receptionist) spoke with each other, put a call through to the restaurant and told us to go back to the restaurant. At the restaurant, the manager (a smart, good-looking young man) offered us the main course and was kind enough to offer an explanation. A lot happened in-between, but this is just a summary. I would advise the hotel to arrange courses on racial profiling for their workers, this might be beneficial to that waiteress.

Room was lovely, building lovely.

Bar was closed on a sunday. Breakfast was very expensive , Drains in shower smelled.

How can I begin? First, I came to relax, chill and be away from my Amsterdamse stress. That's EXACTLY what I found! Exceptional leisure experience, extraordinary nice and professional personnel. I'll come back for sure and I, already, recommended the place to a large number of friends. Thank you!

I can't think of anything..as I mentioned above, it was all I expected and more

Gorgeous property with a very cozy bar and beautiful garden.

The breakfast was a bit pricey.

The personal The team was absolutely non cooperatives

I liked the hotel in general very elegant ,pleasant staff.

We didn't like having toilet separate from bathroom with no wash basin thought it was unhygienic needed to touch alot of area before could wash hands. We also felt cold in room 306 reception did give us a little fire but wasn't really sufficient nobody checked if there was a problem with heating.

Rooms very spacious Bathroom very clean Nice view across the garden

Breakfast expensive Restaurant was culinaire so would ga d been nice to have a choice of what simpler and cheaper choices. Cups in rooms were tiny so only suitable for coffee would be nice to have tea cups/beakers and more tea bags - was only 2. Asked at reception for a map of direct area of Vaals had to pay €2.50 which could have been free seeing though the costs incurred a small service.

The property is located at a great spot for hikes, it’s surrounded by its own beautiful gardens and the rooms are extremely spacious and comfortable.

Breakfast costs are too high