Das gesamte Personal war ganz besonders freundlich und hilfsbereit. Das war sehr angenehm!

Mein Zimmer hatte das Fenster zu einem Lichtschacht. Man hat das Brummen einer Lüftung gehört. Aber bei dieser zentalen Lage war das es sicher viel besser, als Strassenverkehrslärm.

Sehr freundliches Personal! Es stand leider nur 1 Parkplatz in der Tiefgarage für uns zur Verfügung, aber das Problem konnte mit Hilfe des Personals gelöst werden. Die Zimmer waren sehr klein, alt eingerichtet, aber haben ihren Zweck erfüllt. Wir haben mit Freunden ein Wochenende in Hamburg verbracht und waren nur zum Schlafen auf dem Zimmer. Das Hotel bietet eine sehr gute Lage zum Stadtzentrum!

Die Zimmer waren sehr klein und alt eingerichtet

The receptionist and the worker was so kind so helpful. Location is 600m from Hamburg Central Station. Bed headboard greate, have power point both of sides.

Maybe you can get towel because its clean but not perfectly clean.

Clean, cozy room, comfortable beds… Close to the Train station

Close to station

Stairs to second floor

Hamid and his wife are very friendly and helpful. Nothing was to much. Always greeted us with a big smile. Lovely breakfast and the hotel was very clean. Would recommend.

Nothing to dislike at all.

Very friendly and helpful Staff. The room was Clean, The breakfast was Continental, Everything was well presented and clean. A Stones throw away from Central Station which was great. We will definatly come Back and also recommend. A Big Thankyou to the Guy on Reception for looking after our luggage till evenning as there we're No empty lockers at the Station.

helpful, happy staff

mouldy shower lift didn’t go to my floor and a heavy suitcase and that made it very difficult for me.

Location and value for money Friendly staff

Small lift Local street life some might find intimidating

It's very near the station which is why I chose this hotel. My room was quiet as it was at the back.

Apart from proximity to the station the location isn't great. At the entrance there were a lot of people hanging about and I felt very uncomfortable. As a solo woman it didn't feel safe at all. I didn't feel able to go out at all in the evening. The hotel is okay for an overnight stay but it's rundown and dingy. Also I think it is overpriced but maybe that's just Hamburg prices.

I’ve stayed in this hotel like three times in the past and it always fulfilled my expectations. The room is spacious and clean. The bed was extremely comfortable, better than mine at my home. The staff was very friendly and made me feel super welcome. The location is also good around the main station.

The only minus is that the drainage of the shower didn’t work quite well. The water accumulated a bit but in general not a big problem.

Location was great, close to train and restaurants.

Area was run down. Seedy neighbourhood.

The hotel manager was excellent. Lots of great advice, extremely helpful and friendly. A real gem. Breakfasts were also excellent. Good food good variety. Very long hours made it easy to use. Excellent value

The street in front of the hotel "the war zone". As we called it has a lot street people,drinks, homeless, people begging. Loud crowded and generally disagreeable. It was always nice to get inside the peace and tranquillity of the hotel.

Good location, just turn right when leaving hotel. Friendly staff. Very close to main station.

For me it was pricey, but that's because there was a big football match in town so prices up everywhere. For the normal price it is good value.

Beds are comfy, it's right next to the trainstation and the team is super nice.

Overpriced for what it was. Lots of construction and not a very nice hotel. You can get way better deals with even spa included in the city. Would not book again.

Great central location.

Could have done with a kettle.

So close to station, supermarket nearby. Hotel being redecorated . Bed comfy. Got upgraded at check in to a better room. Wifi good.

nothing

No frills accommodation, but did the job as a place to rest, particularly given the very low price. We didn't have breakfast, but it looked popular. Very close to main train station and city centre. Staff were friendly and helpful.

The room was very basic for 3 beds. Could have done with updating and decorating. A good alternative to a hostel or Air B&B.

Staff very friendly and breakfast was cheap and excellent. room was clean and bathroom was very good.

The location is great but there are homeless men everywhere outside the building. It was a bit intimidating to be honest. The lift does not stop at every floor so we had to drag cases down a flight of stairs.

The location near the central Hamburg train station is excellent! The room, newly renovated, was basic and very comfortable. The breakfast was excellent! The local neighborhood is very lively with lots of diverse cultures and people.

The access to the hotel was a bit strange, as in not immediately accessing the hotel reception when entering the building. This is not the hotel for you if you have mobility challenges or are carrying heavy bags. The small elevator helps a lot, but you are likely to have to carry your bags up or down a half-storey.

location, value and staff

Step stairs snd slow small lift- no option though so not a complaint!

The hotel is located in close proximity to the Central Station. The room was small but comfortable and quiet. Everything was in order. Staff were welcoming and helpful.

The room was a bit small and it’s decor dated.

There are many red marks on quilts and sheets.I don't know what it is! Could it be blood?Very disgusting!

5 minutes walk to the station. Exceptionally clean bathroom.

Area was a little intimidating at night. Bed was not the comfiest. Not possible to pay with Mastercard. Manager seemed to want cash. Only hotel I’ve ever stayed in, who required cash to use the room safe.

Location was perfect, 5 minutes to the central station. The staff was very polite and helpful. There was a heating problem in the room but the receptionist gave us an electric heater, which worked really fast. The room was very very clean, one of the best that we've seen so far.

5 minutes walk from the main train station. Many restaurants in the neighbourhood. 15 minutes walk from the Speicherstadt. Very nice staff. Good breakfast.

No heating in the bathroom. Few beggars closeby.