Hotelul este renovat, mâncarea bună, băuturi bune

Aglomerat la restaurant

Nasko, the front desk manager was outstanding. He greeted us daily with a smile and checked to see If we were happy or needed anything. He is a gem to this hotel. Wish every hotel came with a Nasko. The rooms are beautifully renovated and spacious and kept clean. I read a review that the black out curtains were not making the room dark enough but we did not have that problem. The food is various and each Dinner has a theme, the ladies picking dishes are super nice, same goes for the bartenders at the three bars. (one bar is near the dinner area, second is near the pool - only place serving drinks in single use plastic, and third is inside). The animation team rocks, they had activities for the kids almost all day long, and after 21h it there was something planned for the adults as well, I loved the movie quiz night. There are plenty of elevators and our view was stunning. They are pretty sustainable with bigger, cruelty free body wash and shampoo bottles.

Something that needs attention is the free wi-fi is not password protected, which opens up guest and probably the hotel to hacking and data leaks. The hotel can create a sing in page with customer last name/room number. This is slightly nit-picky but but the amenity kit was missing - no cotton rouds/swabs and etc. This is not a dislike but a recommendation, the pool also needs to be renovated or at least restored as its missing a bunch of decorative tiles here and there.

The hotel was beautifully renovated and the rooms were modern and comfortable. The all-inclusive package was excellent, with a wide variety of delicious food and drinks available. The staff were friendly and attentive, and the location right on Sunny Beach with free beach access was perfect for a relaxing getaway.

There was nothing I didn’t like about the property. Everything exceeded my expectations.

Very good hotel,good staff and good food.We loved everything.

I think it's great and the staff where a pleasure!

nothing

It was great from the start. The check in was fast. The room was great and cleaned every day. There were meals at all times so we could schedule the time at the beach easily.

The staff were very friendly, espacially the people on reception. The food was delicious and diverse. The rooms were clean and quiet. The location of the hotel was perfect. Last but not least, the pool area was very nice and comfortable.

every think was good

big rooms nice food