The rooms were big, and very well furnished. Everything was available, kitchenware, bathroom, towels. The balcony had a spectacular view to the mountains. The wellness is really good, unfortunately the sauna was out of order.

The sauna was out of order and we were not informed beforehand.

It was a nice stay, administrator was very helpful. Hotel is located in a good place.

Rooms looked even better than on the pictures, apartment well equipped with electric appliances, cleaning products and basic cooking ingredients (like salt), Stary Smokovec restaurants and downtown was in walking distance. Parking place was available next to the building. Reception staff very kind and always helpful. Possible to reserve Finn sauna and jacuzzi for extra fee.

Balcony with Tatra view was next to another balcony where neighbors were smoking almost all the time, so we could not go out as often as we wanted.

everything

nothing

Great location, the apartment is very well equipped and clean, the staff is very nice and helpful - they provide useful tips how to get around / what to experience. I would really recommend this stay and I am not here for the last time :)

not very good quality of the mattress

The receptionist was very kind and helpful and spoke good English. The kids had a good time in the well-equipped playing room. Rooms are spacious and cosy making the place ideal not only for a family trip but also for larger companies.

We visited this hotel for 3rd time and again enjoyed our stay here. Apartment is equipped with everything you might need. The rooms are spacefull and nicely furnished. Hotel has private parking lot.

Qualitty of bed matrace is really terrible. I would highly recommend to change it, if the hotel wants to keep its high score. Also I would appriciate if the hotel provided garbage cans for waste separation (at least plastic/paper).

Location is great, very close to train station and small shop

None

Everything! Very pleasant surprise. Sauna could be heated to maximum only 60 degrees buy still its nice to have

It was just perfectly close to everywhere.. Quiet nice clean tidy.. Very pleasant stay.

We booked last minute due to change of plans and we are so glad we stayed there! The sauna and jacuzzi are ace, apartments are really spacious, receptionist was really helpful and made sure we felt comfortable.