The host and the staff. They were sooo helpful from the time of the booking. Arrived early so, they offered breakfast and also made the room available much earlier than the check in time. Very helpful with information and also arranged all the activities/top attractions. The service, cleanliness and property exceeded expectations and the brea fast was out of the world!! Oh and also got a goodbye gift from the host!!!

Not applicable for this property

The rooms were clean and comfortable. The breakfast was excellent.

The location wasn't great. I think staying closer to town or in Goreme/Uchisar would have been better and more accessible to the area for a more authentic experience. They didn't seem to like our children playing in the hotel and they had to go to out to the road to play.

The service of the host was exceptional. We got contacted before our trip and asked about our planes and preferences. After the host personally organized all the trips and program for us. Incredible and unique experience with best people and service!

nothing! all perfect!

The location was perfect - it is a quiet neighborhood that allows one to enjoy morning coffee with the view of flying balloons or afternoon tea outside on several terraces / it is a walking distance from old downtown, pharmacy, supermarket, ATMs, shops, ceramic centers, cafes, restaurants , fresh produce stands, the river and shady park. The staff is super friendly and helpful. The breakfast is exceptional with homemade food and local specialties / the owner himself is always present at breakfast to greet guests and listen to their comments and requests. The hotel helps you to book excursions with the reputable and experienced outfitters and helps with transfers. The rooms are supplied with all necessary amenities and stylish decor and details. The building itself is very unique - am old Greek house.

I liked everything / that place made me so happy !

Amazing view, nice host Gorgeous breakfast

Overall ambiance of the hotel is very nice. Service is excellent. Walking distance to many restaurants and local arts and crafts.

The duplex room was very nice, loved the look. Also the hotel itself was very beautiful, it had an ancient cave look. The staff at breakfast were very lovely and the breakfast itself was spectacular. Would defo recommend anyone staying there

Cleanliness was good, but could have been better. The lady at the reception was kind but the guy who I think is the manager was not that kind, he didn’t seem to smile more and was not approachable. Also you cannot really see the hot air balloons from the hotel, the description said that it was very close to the hot air balloon area but it was quite a distance by car and from the hotel it seemed like little flies in the sky so if you are looking for a view of the hot air balloons then I would recommend booking something much closer

Great experience, location, food, room size and above all great exceptional service provided by the owner, Mr Farooq in terms of booking city trips, taxis, restaurant recommendations, at bookings etc

location, breakfast, room layout, staff kindness,l and supportiveness

We stayed at Mira Cappadocia for 2 nights, the staff was very kind and Farouk (owner) is always present looking that all is OK, the location is not in the very center, but only 6min walk, Rooms are very spacious (Family Room) there fit up to 5 people very comfortable. The Breakfast the best compared with other hotels around the area, and very Homemade style. Congratulation Mira Cappadocia for the work well done!

I didn't give 10, because a little of concerns about cleanness, the floor was a bit dust at our arrival.

Great breakfast with very helpful and friendly staff the laundry service was especially helpful!

Language barriers sometimes created confusion.

Well...everything. From the very begining it was a great experience. Right after I have done the reservation I got the welcome message from GM of the Hotel. That was the first sign that it is a great place with proffesional and very kind approach to client. The Staff (after these few days here I preffer word good colleagues) was exceptionally helpful and open to assist with every little question/challenge/problem. They made our stay safe, comfortable and pleasant. Its a benchmark for all the others chain hotels. And hotels in general:) This place is a set of small, wonderfull details that makes you comfortable. The Hotel is beautiful, clean and charming in a beautiful and calm (yet atrractive) Avanos. Beatutifull views from a few available teraces have made our afternoons. Moreover...even a scent in our room was beautiful. Breakfasts - top notch:). Coffee, tea, beer and wine at our disposal all day. Important thing for us - during our 4 weeks trip thru Turkiye, this is the first place in which lighting and ilumination have its role. So far we have experienced only extremely bright, cold lights in our rooms/apartaments without any ambience. Here you can set and enjoy any atmosphere you wish. I dare to say its one of the best hotels I have ever been. I know we will be back one day. Last but not least, Mr.Faruk - a role model of a hotel owner. Thank you Sir:)

We have been here to short:)

Convenient location, very nice decor and spacious room, great buffet-style breakfast

Amazing gem of a hotel. The rooms are tastefully decorated and very spacious and comfy. Very clean. The owner and other staff will personally oversee that everything is well taken care of. They were able to arrange horseback rides and hot-air balloon rides for us at the last minute as we had not booked those in advance.

every thing

Staffs r incredible. Nice hotel n clean love this hotel

Nothing

Hotel has a lot of character. Every corner has something new and it’s beautifully decorated. The hotel staff was excellent and prepared a gluten free breakfast for us on request, which was excellent. Everyone was polite, courteous and genuine.

The road up to the hotel was full of grit probably due to ongoing construction nearby. Just need to be a a bit careful when walking to or from.

Really enjoyed our breakfast. The service was excellent. The personnel was kind, warming and welcoming. We arrived earlier and the host kindly agreed to check us in. And moreover offered a free breakfast! The place is really great. There is a bunch of places for relaxing on the territory of the hotel including a nice pavilion with a great view. Also there is a winery and we found out an awesome Cappadocian wine (Leo's) which I would highly recommend to all reading this review. The room was quite spacious, clean and cozy. There even was jakuzi! By the way, the host upgraded our room for free.

The owner was very pleaseant and was exceptionnally helpful with everything we asked. Recommendations for restaurants were spot on. We had a fantastic stay and will surely book again. We strongly recommend this hotel you will not regret it. It was easily our best stay in Turkye.

Nothing. Everything was perfect

Warm welcome, excellent breakfast, friendly staff.

Staff is amazing

Wifi is but week

Everything, exceptional staff and customer service! I will be recommending this to my friends and family who will be visiting Turkey soon! loved the owner and his customer service this man made sure we did not have any issues during our stay and did above and beyond. thank you again Mr. Faruk