very close center

very close center

Location was excellent, very close to the Cathedral. Room was quite comfortable.

Elevator was very narrow and looked quite old. When we arrived, there was nobody at the reception. The phone number listed at the reception was not answered by anyone. We had to check the website of the hotel, in order to get an alternate phone number , so we could ask somebody to give us the room key.

clean, quite comfortable and a good location

I foolishly disregarded all the reviews saying staff on the desk were very rude. I did not realise that having a proprietor who behaves like Basil Fawlty would be so upsetting. He clearly dislikes having customers and was sneering and patronising beyond anything I have encountered. The hotel does not answer the telephone link provided on Booking.Com and does not read or reply to the email system on Booking.Com which I have always found to work fine everywhere else. The rudeness and ridicule I received blighted the whole visit.

I'd give location a 10. It's very convenient. The guy at reception was very friendly and helpful. He was able to arrange a packed breakfast as I was leaving early.

The rooms are old and can use an upgrade.

It was very near the Cathedral and railway station. And plenty of restaurants nearby.

I made a mistake in the booking and ended up paying much more than I had budgeted for, for a double room; Iwas a solo traveller. But there was no consolation in the size of the room: it was without doubt the smallest double room I have ever stayed in. I asked to see a single room, which were tiny (though at least cheaper).

Location

No electric jug in room Breakfast supplies not replenished Tried to charge ' local tax' on check out . Bathroom basin drain was almost completely blocked Website photos misrepresented facilities

Location was great. close to railway station and cathedral shops, pubs , and restaurants close by. the manager was very friendly and helpful

Location

The noise ! U can hear the noise from the other rooms!!!!!

central location in Koln, good breakfast

a bit noisy outside at times but then you are in the center of town and one can expect this

Location and breakfast

Bit expensive

Location was fantastic - right next to the Cathedral. Breakfast was enjoyable with a good selection of quality foods. Staff were polite and friendly.

Beds were low quality and uncomfortable. Room was unbearably hot. Cleanliness could be better. Previous guests half eaten food left in fridge.