Great location, excellent restaurant in hotel, nice decor, friendly service

The room and bed I was first given were too small. But I was given a larger room and bed for the last three days. I wish I had asked for a change earlier in my stay,

Everything!

Nothing to dislike! Fantastic room, Delicious food. Excellent Breakfasts Charming friendly staff. Spotlessly clean. Wonderful!!!

Ideal location, easy walking distance to all the sights in Krakow old town. Pleasant property, comfortable room, good breakfast.

Awesome location, very quiet street right in the Krakow centre. Room and breakfast were ok. Orangery with drinks machine was very nice and atmosperic place.

Weird smell in the room. Room was very dark, not enough light at all. Bathroom was very small and water from sink was constantly dripping on the floor, we had to use our towels to soak that water because otherwise water will be all over the bathroom floor.

Location was very good. It was near the old town and the castle, Kazimierz etc.

The room was dirty and smelly. The carpet was old and stained (there were no available slippers when we asked for some) and the bed, that was supposed to be a double bed, was two single beds pushed together with a wooden bar in the middle. There was no fitted sheet on the bed and the mattress was exposed. I have been itching since the first day we stayed at that hotel. The bathroom has one fixed shower head that doesn't help if you want to keep your hair dry or if you have a child you need to bathe. There's a dispenser for a general purpose soap. There is no kettle in the room nor a cup, and you are not allowed to plug one in, so in our case we weren't able to make the baby's milk without leaving the room. There is no ramp at the entrance, only some stairs, so you have to carry the stroller up. It is generally not very accessible. We were also given only one key for a 2 adult bedroom. The breakfast was awful and inconsistent, felt like whatever was left from the previous day we were served the next. Staff was okay, a bit unwilling to resolve any issues. We have also mysteriously lost 2 things that we haven't found yet.. Generally, a VERY outdated hotel that is definitely overpriced. One would think that at these prices they'd have a budget to renovate it. The only good thing is the location, but several other options in the area.

Hotel located very centrally so many sites were within walking distance and the tram system was excellent. There was a really good selection of food for breakfast to suit all tastes.

location

no bar or lounge area to sit in which was sociable. I didn’t want to be sick in an upstairs room away for everyone need skytv for some English channels

Location was great for our holiday. A short walk one direction takes you into the main square and a little bit further in the opposite direction will have you at the castle. Plenty of choice for restaurants, bars, cafes etc in and around this location. The hotel was quiet, clean and staff were very friendly.