Location- perfect. Czartoryski museum right next door and so many lovely places close by. And even c walkabke to train station to the airport. Large high ceilinged rooms. Clean. Comfortable bed. Clean spacious bathroom (shower curtain odd for a 5* hotel) Breakfast room welcoming.

Carpet in rooms. I understand having carpet in the hall to dampen sounds but old Polish buildings like this normally have beautiful parket flooring, which is modern now, and would probably attract new younger guests too. Windows and location of my room kept sound out but the air conditioning was loud ( like continously wind in a storm) and made getting to sleep difficult. Even when I switched it off, the sound continued. Breakfast OK and eggs great but for a country with wonderful bread, and supposedly 5* hotel it was below expectations.

Only stayed in the room, and it was very nice. Will be returning again very soon.

Honestly, nothing......

Staff was friendly and welcoming. The hotel is beautiful and the rooms are wonderful. The location is quiet but very convenient to the old town center.

This hotel is pure perfection.

- Najlepsza lokalizacja (bezpośrednio na Starym Mieście, kilkadziesiąt metrów od Barbakanu) - Miła i pomocna obsługa - Wyciszone okna od ulicy - Wygodne łóżka

Posizione stellare, camera super silenziosa, colazione varia. Personale estremamente gentile e cortese, molto disponibile per qualsiasi richiesta.

Le pulizie non sono eseguite come ci si aspetterebbe e sicuramente non come richiede un hotel di questa categoria.

Great location. Easy to get around the old town. Wife loved the ambience of the hotel and the beautiful room.

Liked it all.

Konumu, kahvaltısı, temizlik

Odanın büyüklüğünü beğenmedik. Değiştirilmesini rica ettiğimizde ise ilgilenmediler.

Tudo. Limpeza , conforto , decoração .

Corforto