Nice location in green part of Hamburg.

Bathroom requires renovation

Really Nice hotel with great rooms for families. Good breakfast, and great staff!

Location not the best

in a nice quiet area, 10 minutes walk from restaurants. many free parking spots outside. nice big blackout curtains in the room. breakfast was nice

no elevator, and in general not accessible for disabled people. rooms were small.

A small, nice and quiet hotel, excellent neighbourhood. Very good for a few days break, an extended week-end, or a professional visit or a conference. It is clean, nice people, all the necessary amenities. Excellent breakfast. You have that feeling of a family touch. I would definitely return there.

A few of the items in the room were defective, but this did not affect the quality of our stay.

Not clean, the cabinet of the shower was broken, so warm and no ventilation or AC, not worth of the money

It was ok

No air conditioning

The location was nice, close to the public transportation and in quiet area. Room was clean and bright. Also staff was very helpful and nice.

There is no elevator in the hotel. In the bathroom shower curtain was broken which was not very comfortable.

Everything was fine.

I don't have any complaints.

Everything was fine.

Staff ...

The hotel was quiet away from every where and the pillows were awful

The location is great, leafy, green, quiet area, public transport is at a 5 - 10 min walking distance. Room size was ok, well lit, and it had a large balcony. While the breakfast room is a bit plain, breakfast itself is ok, and the breakfast lady made an extra effort to accomodate for all our wishes even though we arrived at 10 (which is when breakfast should be over). The bathroom was large and all white, clean, with enough towels etc. There is a nice parking lot next to the hotel (costs 10 € though... )

There was an empty sushi box sitting on our balcony - the balcony though large was filthy, and the furniture plain plastic. There was no room service - our beds were not made, we had to do that ourselves (didn't know that in advance). The rooms and including the rest of the hotel could be a gem if it were in better condition - it's a bit dated and in need of a makeover. The place is clearly on a budget - front desk only available until 2 pm I think, there is a check-in machine at the door - which is fine, it's just a bit finnicky to get through the menu, but it works. The hotel said this was due to Corona... There is no lift, you will have to carry your luggage up the stairs. There is a safe locker, but it is not fixed to the wall, so someone could just walk off with the entire thing and it costs 3 € per day. It's not large enough for a laptop to fit in either.

Even in this hard times, the hotel provides a full breakfast. Its quick, made individual (they bring you dishes with all the basics to your table) and complete.

All was good.