La atención del staff en todas las áreas fue de primera y la comodidad del hotel es excelente

Tal vez los precios de los alimentos en el restaurante son algo elevados, pero la atención compensa

Espacio bueno

Calefacción no encendió

No use

Nada

La amabilidad del servicio del hotel. Necesitamos un Dr. y enseguida llegó y todo a cargo del hotel.

No hay nada que no me haya gustado.

Excellent 5* hotel in a nice part of La Paz, right near cable car terminal if you need to get anywhere. Huge comfortable rooms.

Reception staff messed up booking.com reservations and are somewhat inflexible and inefficient

The room was very comfortable, spacious and clean, it also had a really nice view. The hotel had a great restaurant with delicious food. Breakfast was great, with many options to choose from, and you could also ask the cook for omelet or scrambled eggs. The staff was very friendly and happy to help us with everything we needed. We had an awesome stay there, totally recommend staying there if you're going to La Paz.

The indoor pool could be a bit warmer, but it was a nice facility to have at the hotel. The location was also a bit far from the city center, but closer to other attractions, such as the Valle de la Luna which we really wanted to visit, and also close to the teleférico station, so it made up for the distance to the city center.

great location close to cable car to get into city. quiet neighbourhood but great restaurants and shops on your doorstep. All staff very friendly & helpful, food is the restaurant was lovely and very reasonable ( 3 starters, 4 mains & 2 bottles of wine) worked out about £68.

nothing really

They didnt give us the crib I requested and they CONFIRMED (see attached photo) after I complained and spent more than an hour calling back and forth (the receptionist said: “we will call you back” but never actually did) they finally sent someone to put the crib, at 1 am! you can see the photo oc their staff asking for us to wait while the 1yo was still awake since he is used to sleep in a crib or else he could fall from the bed as he was traveling only with his father. The next day, when I enter this room, it was cold freezing. The conditioned air didn’t work in the family room, during the whole and only night we were spending there. My parents and my little niece spent an awful night, freezing, it was worse than staying at a 3 stars hotel or a cheap AirBnb. Shame on the people who manage this bussiness.