all is worst

all is on the high bad level

Location perfect close to the lots of activity

N/a

The location was very central. The room was spacious and the bathroom had a bath to relax. You could choose when you wanted your room to be cleaned, which was good meaning you would not be disturbed when you didn’t want to be. The breakfast was nice and had a good variety with friendly staff.

Upon check-in, there was a problem with our cards. The lady on the reception seemed to push a cash payment, which added a 19% extra fee for us and I was not happy with this as we were following a budget. On the way to our room we were met by a smoke alarm that clearly needed it’s battery changing. Baring in mind, this was very close to reception and we could hear it from our room, appropriately 25 metres away which prevented us from getting much sleep the first night. I expressed my concerns to a young receptionist who to our surprise “couldn’t hear what we were talking about”, although it was fixed not long after. In relation to noise, our room was close to a crossing which made a very loud noise from early in the morning until late at night every 40 seconds.

Location.

It appears that the hotel has not had any money spent on it for a long time. The staff did not respond to some of my emails before I came.

location is excelent, very good value for money

english is very poor, but it is everywhere in Chile .)

Staff were very helpful and breakfast was really nice

There's no sound proofing at all so street noise is very bad which made it hard to sleep

Bed - Downtown

Bathroom pipes blocked. - Too much outside noise at night and early in the morning.

centrally located.

stuffy room, my room was facing busy noisy street corners and I didn’t sleep well. staffs were friendly . breakfast was good .

in front of the big street, it has a guard

not like a picture. it’s old hotel

I really enjoyed the breakfast. The lady attending the guests was so kind and helpful. I also loved how everything was clean and neat and tidy. But the best part about staying here is hospitable and friendly staff willing to help.

The WiFi in my room didn’t work. There was some signal and my phone was connected, but pages didn’t load. Also there was no complimentary water in the room which would be nice. In the 21st century the Internet and water shouldn’t be under question especially when the local tap water is not good for drinking.

Great location, friendly and very helpful staff.

The facilities had seen better days

Allowed me to check in early. Staff really helpful.

Everything was good.but the soap was poor quality.

Excellent central location, a big room w a huge bathroom with a tub, a high-quality room-cleaning service, plentiful breakfast, competent and helpful English-speaking staff. My window was facing a street, busy during the day, but very quiet at night. Excellent choice overall!

Nothing much, I only had an issue with getting into hotel at 3:00am, when I arrived from overseas. The hotel itself is on 3 rd floor of of some building and the door to it is a responsibility of some guard, who ignored my door ring or slept on the job. As I didn’t have a cellular, so it was a very stressful situation. The hotel should have an intercom downstairs, so the late arriving guests could connect in similar situation.

Giancarlo at the reception is a great guy. Friendly and helpful.

It was a great location, and the staff were helpful. we had to leave early on our last day, and they packed us a breakfast to go, which I thought was a very nice thing to do :)

massive bed

the restaurant was shut both times I wanted to go

The room is decent size, recently painted and clean. Good wifi. Central location. Ok, if you are just looking for a place to sleep.

The place does not feel like a hotel and is a bit dull. Lacks common areas.