La naturaleza

El ruido por juegos de mesa y sapo

Location was great, 1 hour or less from most attractions. Easy access to main road. Very quite area with a great view of the mountain range. A small coffee farm, different plants and lovely gardens and birds. The staff was great

Nothing

The staff and the property were great.

No AC, lots of bugs in the shower.

it was really nice place, very polite staff

The kindness and willingness of all the staff to help and ensure you have an enjoyable stay

we were placed in a noisy room the first days but soon this was resolved (so no major complains)

Rooms are fine, finca is pretty, nice pool.

It's unfortunate because the place has a lot of potential, but it is not a place to relax. The music at the pool is played the whole day on a such a loud volume that it can be heard very clearly in at least one of the buildings with hotel rooms. It was also a bit difficult to sleep with people gathering and playing music until 05.30 a.m. Maybe it is a nice place to stay for big families and groups of friends.

The staff was incredibly slow and unmotivated. From check in to breakfast or any other small request (how does the door to the balcony open...it didn't) everything took a long time and we were treated like a nuisance. Did not feel welcome at all. Besides that the beds were filthy, the water in the pool was dirty, the shower head was broken and the bathroom generally filthy.