We really enjoyed our stay! Incredible view and garden/communal areas were very nice. The staff were super friendly and helpful.

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My room was spacious, airy, superclean and had an amazing view over the ocean! Staff was friendly and welcoming. Kettle, fridge and a dining table are a plus, if you want to make yourself the occasional coffee to enjoy on the breathtaking terrace.

Nothing

We liked the pool, room was really big and well equipped, there was amazing view to the ocean. Breakfast was fine as well. Staff was really friendly.

Internet was not working well.

This is a lovely location right on the beach right by Jemeluk Bay. I picked this location because they had a pool and it was near Jemeluk. The snorkeling was nice right in front of the hotel and also in Jemeluk. We also dived on the wreck of the USS Liberty, which was nice too. Amed is quiet for now but has lots of family restaurants. Casa de Amed had clean rooms with a lot of space. The breakfast is basic but good. They have snorkeling gear, but the gear they had was broken or didn't fit. Some staff didn't speak English, but did their best for us all around.

The only down side was that the air conditioner in our room wasn't very cold.

Spacious, well appointed, clean and fresh room.

The breakfast option is limited

The location of suite 4 , upstairs with a nice view, there was nothing else to like.

Failed completely on customer service & breakfast.( Have stayed here before that's why we chose to come back after having a great stay) Staff did want too clean room it seemed a big chore to them, to busy on there phone, we had to ask for it to be cleaned. Staff picked up dirty towels off the floor and hung them up for us to use again. 1 toilet roll per day, coffee enough for only one, no milk. Breakfast was a disgrace for the money we paid ($80aus) juice was served in dirty glasses. No salt or pepper or sauce apparently out of stock. Was not offered coffee we had to ask. Even though they noted in room they organise for laundry to be done when we asked it was a no and not interested to help at all. No help offered to move luggage and demanded key before we had got our luggage down the stairs. No thank you for staying, nothing. Would I stay again DEFINITELY NOT. Definitely overpriced now for no service offered. Stay elsewhere.

The hotel is new and comfortable

Payment is handled by the property. Credit card payments incur an extra 3 percent charge

The view from the suite is amazing , the staff is lovely, the room is clean, and everything is at our disposition in the bathroom (shower soap, toothpaste etc.)

The AC in the room was very noisy as if it was defective. The bed wasn’t very confortable but it is very subjective, the pillow were too thick.