The hotel is in a good location, and it's clean.

The reception staff I found rude and not welcoming at all, I spoke to 3 different people at various times at reception, and I felt the same with each of them. Breakfast staff better. No one could speak English, which I also found odd for the centre of a capital city in the centre. I have stayed in much better replaces there for less money and much better service.

Localização excelente, funcionários educados e prestativos.

A/C, bed was comfortable, shower was good, location, staff were nice, spacious room

Nothing

O quarto reservado não estava disponível no momento em que chegamos. Tentaram nos hospedar no Hotel Sommelier Loft. Nível inferior, com mesmo preço. Não aceitamos e tivemos que procurar outro hotel às 22hs. Foi muito desagradável!!

The room was big, it had a microwave that helped a lot. Also the bed was big and confy. The shower was magnificent! The staff is very kind and helpful, the guys from the front desk and also the ladies in the breakfast. Everyone very kind!

The neighborhood is not the besttt at night, but during the day is ok and it's very central, easy to go to all the places, near the subway.

Location, relatively clean and spacious room.

Staff is so and so. Not much in terms of speaking english, the check in ones were ok but the breakfast personnel was weird, seemed like they didn.t want to be there and was always checking as if you were stealing something. I only got a goffee and the sma things they gave. At 7 am when I got there, it wasn't even ready and I'm sure omlette wasn.t the knly thing as they were getting ready to fill the 2nd dish when I left 10 mins later. Internet didn.t work great in my room.

Central location but on a busy street . Rooms are a good size and comfortable

Position ok.

they are incorrect, they do not cash in their national currency, only Dollars, since I have my card in Euros they gave it to me as invalid without Funds. I asked them to transform the amount due into the Chilean peso national currency and then collect, to which they tried to extort the 19% more VAT if I pay in their currency. To which I told him that their law says that only foreigners with residence in Chile have to pay 19% VAT, so I didn't pay only what was due as per the Booking contract. Attention you do not have to pay VAT if you are not a resident, inquire before paying.