I like turtles

It’s quite specious, 2 AC’s, 2 bathrooms, 2 balconies and 2 bedrooms. The staff were 2 elderly really nice, friendly and helpful people. Kitchen was fairly equipped and the location with the market being just over the street was useful

Wifi reach (if important) sometimes does not fully work on the end of the furthest balcony, also if you go in august expect a lot of Italians so peace can’t really be said to be best (outside noise, inside was quiet)

Clean appartment with a great location lovely balcony simple but perfect for a week

On arrival we were given a hand written note to say we owe €100 - there was nothing on booking.com to say we owed this and we actually chose this accommodation for the fact we had paid everything up front. We explained this to the male staff member who checked us In And instead they kept our driving licences which was fine and agreed they would be returned after we checked out (which they were). On day 3 a female member of staff (appears to be husband and wife who owned the accomodation) grabbed my friend who was in our other friends car (other friends staying at another apartment) and was shouting at her in Croatian (appeared to be shouting at us for the money) - my friend then took her phone out to get Google translate up and the lady slapped my friends phone out of her hand onto the floor. We managed to de-escalate the situation but on checking out there were no apologies made, despite us leaving the appartment immaculate and the male staff member returning our drivers liscences. I would not be comfortable staying here again due to the aggressive female, if the so called deposit was asked for either via booking.com or in a more legitimate way (i.e not a handwritten note in Croatian) we would have been more than happy to pay. Lovely simple little appartment other than that.

Attention of the Host

Apparently there was a communication flaw between Booking.com and the host, they don't normally accept bookings for just one night.

The location is perfect it is just next to the supermarket, close to the restaurants and the beach. We traveled by car so it was very good that you have a parking lot at the accomodation. Price was very good as well + the view from the balcony was beautiful

The room was very small but I don't think it was too bad because we had the balcony and we knew what we were getting into.

View from balcony, position in the centre of Novalja - everywhere by foot in 5 min.

Maybe Room could be bit better equipmed.

Warm greeting and easy check in.

Owner was initially very friendly and nice, but was Very Aggressive, Unfriendly and Rude on checking out. Check out was 10am as per booking and we checked out at 10. Owner tried to get us to check out at 9:30 and came knocking at the door very aggressively at 9:30 saying 'I am the Boss' and 'I am the Chief' you have to get out at 930. We had a relatively nice stay up until this point. There was no need to be so aggressive. Perhaps if he asked us could we PLEASE leave at 930 as they had other guests we could have accommodated him but he was so aggressive. This ruined what should have been overall a nice stay. Won't be going back.

Everything., especially the fact that the owners worked so well with me.. they were very understanding that I miss my flight and allowed me to stay an extra night..

Everything was perfect