Location weather

The view and staff were lovely

Food was below standard for both breakfast and dinner. First morning breakfast buffet was ok (not value for money spent on room but food ok). For the second morning they called us at 9:40pm the night before saying no more buffet and we had a choice of American breakfast or Thai breakfast. This would have been ok but we felt the timing of the call was hugely unnecessary and I am sure they would have known about not doing a breakfast buffet far earlier in the day. This hotel is expensive and definitely not worth the money, the view is the selling point but I feel I could get it on any other hotel in the area for a far cheaper price.

good location

Poor breakfast, not much varieties, low quality

The size of the rooms. The extra large size of the bed (larger than the ones in the Onse Villas which are the most expensive rooms, we stayed there last time! The friendly staff

There is NO elevator! Must carry all these heavy luggages. Too many stairs to reach the rooms and other hotel areas! Not suitable for old people.

Everything

Nothing to complain.

Me and my wife spent 2 nights here and a nice times. The resort has some beautiful stunning views,especially just after sunrise when the clouds over the valley below & the room very nice, clean and comfortable, large deck. All the staff we interacted with were friendly and helpful. Unfortunately there was some things about room issues(low water pressure, light was flashing whenever we open the water heater and breakfast we do understand with Covid-19 circumstances however cab provide more good condition. Anyway we are definitely back and hopefully all things can be fixed as soon as possible.

Low water pressure,light flashing whenever we open water heater and poor condition breakfast.

comfy bed, the scenery and decoration of all area. All services are very nice.

The way reaches to resort is narrow and steep. The taste of coffee and hot chocolate are not tasty.

Great views, lovely decor in room, good breakfast served in room

Very poor WiFi signal, kept cutting out

Breakfast is fantastic. Better to travel by driving or finding a travel agency to check out the surrounding sceneries.

first of all, all and every staff is so wonderful! absolutely the best! they let us check in at 4.30 in the morning, we arrived by car overnight driving from pattaya, despite the hotel being deserted due to corona's 3rd wave. The Executive Villa or Onsen Room, was spotless clean! not many hotels in the world are so clean, BRAVO! The garden is beautiful and it shows that the owners care!

Internet was at many times far too slow. The room is lacking of a working desk and proper chair to sit at the desk. Also there is no closet/warderobe with shelves and drawers to arrange cloths and private necessities. We stayed there for 9 nights, we did not travel light like backpackers! We had a lot of luggage. People who have the money to pay 6000 (what I paid) -24'000 (standard price shown on booking.com) baht per night need certain amenities and furnitures, as well sufficient space in the room. The shower did not generate enough hot water, the hot water pressure was too low and very unsteady. These comments are to help the owners to get an idea what to improve. These are NOT real bad complains! All in all, it was a lovely stay and we are looking forward to return. (maybe by then they will have a desk and a chair?