The Location

Entrance just in front of the Parking of the shopping mall !!

Ottima posizione, bellissima stanza, pulita, ampia, confortevole, personale gentile e disponibile

Migliorabile la varietà e la qualità della colazione

Posizione perfetta, struttura accogliente, pulita e dotata di confort

Le camere sono curate e graziose. La colazione è molto buona e la posizione dell’hotel è fantastica. L’accoglienza è top: ci hanno anche lasciato un regalo in camera per il nostro cane Argo! Hanno inoltre posizionato una cuccia apposta per lui.

Unica pecca: il parcheggio non interno all’hotel e quello convenzionato era pieno quando siamo rientrati. Abbiamo in ogni caso trovato parcheggio da un’altra parte.

Excelente ubicación

Todo bien

convenient location

Nothing

excelente

nada

La ubicación muy céntrica, la habitación cómoda en todos los aspectos. La ducha genial! Y el servicio de café gratuito en el hall es un plus.

Situation idéale pour visiter Bilbao. Accueil très sympathique et efficace. Chambre supérieure spacieuse, très calme, literie de qualité, propreté irréprochable. Parfait pour notre séjour.

Great breakfast with fresh orange juice, great location with the market and the old city nearby!

I have no complaints

Los muelles de la cama del sofá cama necesitan aceite. Hacen mucho ruído. El desayuno es muy básico.

Excelente ubicación. Relación calidad-precio y trato excelente del.personal.

Todo correcto

El hotel está en pleno centro de Bilbao y solo a 10 min andando del Casco Viejo. Las habitaciones estan muy bien equipadas y las camas muy cómodas.

Ubicación magnífica, con el Corte Inglés al lado y muy cerquita del río y la zona más céntrica. El desayuno, aunque caro, merece la pena pagarlo tanto por calidad como por variedad.

En principio, la habitación era con vistas a la ciudad y nos encontramos con un patio interior. No es especialmente relevante para nosotros, pero puede ser un problema para alguien.

The location is superb. Close to the old town and new town. Side by side of the train station. 1 minute walk to the main shopping street, 8minutes away of Guggenheim. If you would like to enjoy all the aspects of the city, Museum, shopping, gastronomy, everything is at walking distance. The hotel is very new, clean and the reception is very helpful.

I asked for laundry service and reception informed me to leave the plastic bag in my room. However I guess they forgot my request and did not got the bag from my room. Unfortunately I could not use the laundry service.

Location is very central, all easy to reach by foot. Parking also short walk away. Staff was very friendly. Rooms modern and bright.

Their Wifi is blocking certain network services without giving you upfront or during usage a warning about it. I don’t know why network services like icloud.com or Nintendo cloud services need to be blocked. I only found out after Apple support told me that icloud.com is having no issues and on a second device that was connected over 5G i could receive the emails i was waiting for. Then when the kid complained about Nintendo Switch problems I could get a message on the Switch browser. A bit an unpleasant surprise in 2023.

Das Hotel liegt sehr zentral und hat sehr schöne moderne Zimmer mit tollem Bad. Der Frühstücksraum ist etwas klein. Das Frühstücksangebot ist gut, jedoch sollte das Rührei warm gehalten werden. Das Personal war sehr freundlich und die Rezeption sehr schön gestaltet.

Modernes sauberes leises Hotel im Zentrum. Sehr helle konfortabele Zimmer in anprechendem modernen Design.

The room is what i needed for the night. The location is very near to the train station and Metro. There is a big shopping centre next to the accommodation. The room is small but compact and clean. However, the air condition weren't working, but I should have called the receptionist to check but I was too tired after the festival. All in all, a good night sleep. It is pricey but maybe I went during the festival time and summer holiday time.

Excellent location, good value breakfast & quiet rooms

Location excellent and spotlessly clean

It was functional as promised, no complaints

Excellent location near both the old and the new side of Bilbao, very quiet room.

Nothing

Room cleaning was a bit inconsistent from day to day and coffee and teabag replacement was not always done.

Clean, location in city centre

Price I paid in advance was approaching twice the current price during our stay. Elevator was slow..

Great location, clean and comfortable room, friendly staff.

The roof-top terraza wasn't open and there wasn't a bar.

The location was great and easy access to everything. The room was well distributed, clean room, clean bathroom & nice terrace. Breakfast was really good with many choices.

Nothing