great open space

Check in was easy with a key code. The house is lovely but our stay was ruined by the horrible service provided by Casiola. Clubhouse has good facilities but the size of the housing complex is so big that on some days we were unable to gain access due to volume of people. For a development this size, the pool was often overcrowded. Championsgate has unfortunately been over developed and the traffic was pretty bad every day.

Casiola have the worst customer service, had to spend multiple days chasing them just to get a parking pass. Paid extra for accommodation with a heated pool only to find out after days if to and fro that the heater was broken. Casiola refunded the pool heat fee but refused to give any compensation for not providing the amenities advertised in our booking. I understand things can malfunction, but their "sucks to be you" attitude when things go wrong with no offer of even small compensation speaks volumes of their business model that the customer (and return custom) is way low on their list of priorities

The house was pretty roomy nice layout nice pool. the clubhouse was fantastic for the kids with the lazy River and all the swimming ability.

The lack of pots and pans to cook for a family. The house was advertised to have three King beds and it had two.