Staff, cleanliness, facilities.

Mattress to soft for my personal comfort.

lovey building with a private garden with seating to the rear. the rooms were dressed very nicely and were very clean.

it’s advertised as a bar and a restaurant as well but it wasn’t open as advertised which is a bit of a shame.

Gorgeous period building with interior decor to match. Warm welcome from the hosts on arrival and when trying to get to the restaurant we’d booked we couldn’t get a taxi so Nicholas offered to drive us. Incredibly kind and blew us away. Our room was spacious, clean and a gorgeous bathroom. We faced the street but didn’t think it was particularly noisy, just as much as you’d expect and we slept fine. Still offered delicious food & coffee on check out despite not booking breakfast. All in all a lovely stay in a gorgeous hotel!

the property was close to the town we had room number 3 which was lovely bed really comfortable nice little bar and a garden to sit it would definitely come again

nothing

met on arrival, no one available bar ed yet said it was open until 9pm. on the top floor uneven floors and uncomfortable. my partner got shouted across the road to on leaving asking nature of business and where he was from, unprofessional and unnecessary

the floor had a slope to one side very uneven

Quirky and unique room and building. Great owner/manager. Superb location

Perhaps an option for a hot breakfast if prebooked ? More loo rolls please.

Good host, good location.

The room we had on this occasion needs some TLC.

Brilliant location. Paid car park up the street was easy. Fantastic breakfast and great host. All in all a perfect stay. Would definitely stay again.

Nothing really. It was very good especially the comfy bed. Great.

The silk house was lovely, nice welcome. Room’s probably need an update especially the electric shower but overall nice.

Lovely little place in town. A hidden gem

location … cleanliness … nice bed and warm

nothing

Beautiful hotel centrally located in Leek.

nothing

Great location, lovely room, great little bar. Hosts very helpful.

Could do with bigger towels.

Nicholas, the owner was very helpful,attentive and made the stay very easy.

Traffic was very noisy, not double glazed so got disturbed a bit.

Clean. Proprietor was very cordial.

Room was nothing like the advertising photos - felt very disappointed. We paid the highest price (£108) so expected it to be as advertised. There was mould in the shower and no bath. Money was taken from card 20 days before our stay. Contacted hotel 6 weeks before stay by phone, text and email to see if could change date to day before. All were ignored.