Butts Farm could & should be fantastic but in reality it was extremely tired & wasn’t true to the photos. On arrival the property was extremely unkept on the outside & needed smartening up! For the amount we paid - the property needed a deep clean throughout, we found other peoples hair balls on the carpets, damp beds, cigarette butts, dirty glasses left outside, unusable fire pit & the list is endless! We booked this to celebrate a big family occasion, very disappointed! We also tried to contact the owner on 3 occasions, he still hadn’t replied.

We were a family of 10 attending a wedding at a nearby venue and Butts Farm was the ideal place, it was very comfortable and spacious especially when we all had to get ready, we enjoyed the next day relaxing and having a family barbecue in the garden in the evening. The house is well equipped, plenty of hot water for us all. Poulton is a lovely friendly village, we watched the local team playing cricket and had a delicious breakfast at nearby Gilbertine kitchen cafe which is within walking distance.

We loved this house. Great facilities, super comfortable and wonderful quiet and beautiful location. Would come here again

A beautiful house to stay in which accommodated our family of 10 + toddler + 2 dogs perfectly. The secure garden was ideal for us all and our dogs Some of the kitchen equipment could do with an update though and the children were disappointed to find that the table tennis net couldn't be clipped to the table. There was also a bit of the stair gate missing but we had a wonderful relaxing time and were sad when it was time to leave

We had a lovely time staying at butts farm, the rooms were a lovely size and suitable for all 10 of us. All the bedding and towels were clean and the kitchen was fully functional the house is Close to shops (a big Tesco and Aldi!) lots of restaurants (that cater for gluten free and vegan!) and we used the local swimming pool which the kids loved. Everyone wants to come back again next year! Thank you again

We had a lovely time staying at butts farm, the rooms were a lovely size and suitable for all 10 of us. All the bedding and towels were clean and the kitchen was fully functional the house is Close to shops (a big Tesco and Aldi!) lots of restaurants (that cater for gluten free and vegan!) and we used the local swimming pool which the kids loved. Everyone wants to come back again next year! Thank you again

Can not recommend this place enough! It’s charming, spacious, well equipped and a lovely cottage feel. Really great communication and couldn’t have been more helpful. Will be back!!

The house was ideal for Christmas and all the people staying there. However, there were a number of shortcomings, especially in the kitchen where a number of items were unusable due to lack of cleanliness and rust. All the cutlery had to be cleaned before use and there was a limited number of same type glasses, especially wine glasses.[not enough for 12 people]. The location for us was perfect, and the rooms were relatively clean.

The property is excellently located. Unfortunately the heating barely works so it was very cold during our stay. The fire helped but was not enough to heat the property properly. There were also lots of cob webs. The water pressure was terrible and the water temperature very uneven. Overall I would rate the property as fair but it wasn’t the most comfortable stay.

We had the pleasure of staying at Butts Farm for four nights in June.We were a party of 8 adults and were very comfortable with the accommodation and facilities.We had some minor issues after the first night that were dealt with immediately and in such a friendly and professional manner.The weather stayed dry and we were lucky enough to be able to use the bbq.One thing to point out the two hobs are electric and was not easy to work out how to control. All 8 of us would definitely recommend a stay at Butts Farm and we would definitely like to return in the near future.

We used the property as a collection point for our wedding party and the venue had plenty of space for our family to come together in readiness for the next day. The accommodation is nicely laid out with plenty of places to sit and chat. The table tennis was fund. We were not able to enjoy outside because of the weather but there was plenty of room indoors. The wine on arrival was appreciated as was the provision to milk, tea, coffee etc. A really good place to stay particularly if you are a large family attending one of the nearby Wedding Venues - ours was Stone Barn. 3 bath/ shower rooms and separate toilet and washing facilities enabled everyone to get ready at the same time. The only extra thing that would have been helpful was a full length mirror. Also ours is a fairly tall family - so watch your head on arrival !! At least 4 of our party ended up with bumps.

The barn is every bit as attractive inside and out as the photographs suggest. We stayed on a very sunny and hot weekend, and the barn stayed nice and cool. There is a lovely shaded area in the garden, and we were able to sit out. The living and dining areas are very spacious and tastefully decorated. We ate breakfast in the kitchen, and ate dinner in the dining room, and on our 2nd evening were able to sit out in the garden for dinner. We had a lovely extended family stay

Great host and great cottage! The place is super cozy and very functional as well. Sunlight from the morning till sunset. All perfect, happy to go back there!

Brilliant trip for a bit of a wind down after a weird few months. Hosts very helpful and friendly, location while rural is not too far from needed amenities, everything clean and tidy. We couldn’t have asked for much else. Thanks!

A lovely place which was perfect for our group. The house was a lovely layout and very spacious. The garden would have been a nice space to sit if the weather was a bit nicer. The property has a cricket field at the back which is a great plus. The only downside was the £500 pre authorised deposit which after a week I still haven’t yet received.

Preface: we had a lovely week. The village and position of the house were both lovely: peaceful and pretty, and the house is spacious and in some respects absolutely delightful, and *in some respects* well-equipped. There were two problems: (a) the house did not provide in some instances what was indicated in the description, nor what would normally be expected in 'luxury' accommodation. (Although the house is not explicitly described as 'luxury', Bolthole Retreats' website implies that all their houses are 'luxury'.) And (b) it was not clean. Given the current coronavirus circumstances, and the fact that we had paid an additional £200 'corona-clean' this does not seem good practice. Details are: - The dishwasher did not work. It just moved the muck around. This was not surprising as the model was ancient - possibly even older than the 1992 house conversion. There was no dishwasher salt or rinse-aid. I cleaned the filter but it was a lost cause. - One of the double beds was *not* a standard size, despite being described as such in the brochure. It was a small double at best. - The oven was too small for a house providing accommodation for 8 adults (and provision to sleep 10). It only had one shelf. Luckily we were only 6 adults but even so we had problems. - The showers were significantly substandard and old. - It was not cleaned properly. Given that the website made great play of the fact that properties were supposedly cleaned and then specially disinfected, this was worrying. Plates were dirty – that is, completely unwashed up! Stacks of plates with smears of cake (and birthday sprinkles on them) had been put away untouched. Cutlery was not clean (plus the cutlery drawer is a jumble of cutlery which just falls out of the back). Bins (under the bin bags) were dirty, the apron was unwashed. We found a dirty make-up wipe in a sideboard, yoghourt wrappers and food under the sofas. The TV remote was dirty. - There were no supplies of antibac spray or wipes for surfaces (except some hand gel), and very insufficient supplies of handwash. - The towels supplied were really damp. They had been folded and put on the beds before being properly dried. - The property (the garden especially) had a general feeling of being uncared-for. We were not expecting a manicured garden, but the ‘patio’ was not really suitable; there were old crusts on the bird table; a tatty old buddleia obscured the kitchen window; planters with just weeds in … I could go on. - Other more minor gripes include no salad bowl/server; no breadbasket; no plastic cups or boxes; no mirror in the upstairs bathroom. And so on.