Our host Jolanta was very helpful. My husband and I were staying for a month, and we asked for a second elevator key, and Jolanta was able to get us a second key in a timely manner. Having a second key gave us more freedom to do separate activities if needed.

I like to swim in the shade and not in the sun. I wished the pool can be open until 8:30pm instead of sunset. Our shower broke, and they were able to fix it quickly, but afterward, the shower was warm to hot. I would of preferred a little cooler.