The balcony with a good view

There is nothing not to like

La pression mise sur nous, le client avant notre arrivée prévue entre 18h et 19h, heure de fermeture annoncée de la réception, la procédure d'arrivée hors ouverture de la réception totalement non sécurisée et prohibée par Booking, notre avion avait du retard. Le bruit de Blizzard dans notre chambre la nuit, heureusement que nous avions des boules quies fourniesi par une compagnie aérienne que nous avions gardé alors que nous n'en utilisons jamais car la non solution de l'hôtel était que nous, le client, mettions une serviette au pied de la porte d'entrée. Le fait de ne pas pouvoir parler de ces problèmes au manager directement qui n'a jamais été disponible pour nous malgré notre demande expresse. Nos doléances recueillies par une réceptionniste qui n'ont donné lieu à aucun retour. Totalement inacceptable tout cela

I recently stayed at Toms Court Hotel in Adelaide and had a fantastic experience. The rooms were excellent, featuring a balcony with a pleasant view. The cleanliness was commendable, and the hotel's proximity to the CBD made it convenient for exploring the city on foot. The staff was exceptionally helpful, engaging in a thoughtful discussion about nearby attractions in the CBD. Overall, a great stay with top-notch service.

However, there were some drawbacks during my stay at Toms Court Hotel. The room's card keys had issues, causing delays. The air conditioner posed an inconvenience as it seemed to have a controlled timer, turning off despite attempts to disable it. Additionally, the reception area's distance was inconvenient, especially when arriving with luggage, suggesting a need for better accessibility. One notable downside was the presence of an unnecessary loud whistling sound from an air vent outside, audible from the room. Upon inquiry, the staff mentioned that this oversight during construction had not been considered. A workaround suggested by the staff was to use a towel under the door to mitigate the noise level.

Nice clean room. Team close by for easy transport

There isn’t much car parking even though on booking.com it says parking available. I was told there was no parking left. One of the gentleman who works on the front desk has some attitude problems. Rest of the staff I found very friendly.

that we stayed on the 8th floor because we have never stayed in a high floor before

walked into the room and hanging off the fire alarm was someone’s old dirty nike sock, there was someone’s used towel on the floor near our door, the door did really close properly use you forced it, and as soon as we stepped into our room we got a waft of cigarettes like someone had been smoking in there

The property was really clean and the bed was very comfortable. The balcony was also nice.

The seal on the shower didn’t work properly so every time we used the shower, water went everywhere under the door. There was also no washing machine or dryer available on the hotel for us to use, which is not convenient for long stays.

Great location, compact & comfortable room for one. Excellent soundproofing.

Nice and tidy room and facilities. Nespresso machine for coffee available. Convenient bathroom with separate shower cabin. Good views over the city. Tram Station nearby. Parking available (fee 25$), although a small walk away from the hotel.

Unfortunately there was no guest laundry available.

NA location was perfect

Car parking cost

The service was good

The fact there was no milk the coffee was stale shower was dirty spoons where dirty I was kept awake all night due to a loud draft come through the door definitely was not worth the money i paid was told there where views but the view we got was buildings not much of a great view like promised

Centrally located near good eateries Easy to book Friendly helpful staff

Mainly good

Clean room

No Hairdryer in the room. Asked staff at reception for a hairdryer to be dropped off to my room, but they never organised it.

Cleanliness, comfortable bed, good air conditioning, sound proof

I paid for a balcony room on the 7th floor and was given a room on the 1st floor with no balcony and it was a special occasion for us … our first night away together 🥲 … very disappointing … coffee machine didn’t work leaked everywhere

Location was great! Walking distance to everything.

You are required to pay $100 bond upon check in and it doesn’t get refunded straight away after checkout. It’s been almost a week now and the money still hasn’t been refunded back into my bank account. They didn’t give us any new towels until our last day at the hotel.

Brilliant Location very close to the city. Modern room, very clean, balcony with great view

Communication beforehand could have been better. I asked a few times to receive the late check informations a day in advance because we have no mobile internet while traveling in Australia. I did not receive any infotmation at all. Had to change plans to arrive during check in hours

Very accessible to the tram. Very safe and close handy to everything.

No car parking area was a real issue - I received 2 parking fines while I was staying there - $61 each time. When you're on holiday, you normally can't keep coming back and back to the car to shift it, on days when you aren't using it. I was told to park in Halifax Street and I was away for all-day tours on both days that I received a fine. I found out on my last day that I could've booked my car into the Wilson Parking for a small fee (smaller than the fines).....however nobody at the motel bothered to tell me. Also, a couple of the female staff knew very little about popular places around Adelaide. One in particular had never heard of Elder Park. The only thing was the wind whistling under the door of my room, 24 hours a day. There was hardly a breath of air outside but obviously the make of the building and the little alcove for the 2 room doors, makes the wind whistle under the doors. All you need to do is put a rubber guard on the door and it would be fixed......instead, I had to put a towel along the length of my door each night.

Staff on arrival was very accommodating and pleasant

Bed is a little hard

Clean and modern rooms and the balcony was great. Staff were very forthcoming to our requirements :)

Little bit far from shopping district / busy areas but not a problem as good access to (free) public transport :)

Location and cleanliness was perfect.

No late night eateries nearby.

Great location, clean and comfortable room. Balcony with good view. Helpful and pleasant staff

No staff available after 7 pm. When we got to our room and did the late check in I noticed a strange loud noise coming from the door.. like a howling whooshing sound. When I turned the bathroom light on the sound increased. I thought there was a fault with the door lock it was so loud I thought it would disturb my sleep but when I opened the door the sound went away. Luckily there was a staff member still downstairs and she told me ‘oh that’s the wind. It sometimes does that. Just put a towel on the floor in the space under the door. I did that and the problem was resolved. Maybe a sign in the room about this would be helpful.when you arrive after 7 usually there’s no one to ask Also would like a better internal door lock on the door.

Nice and modern. Great location. Loved the balcony and kitchenette. Coffee pod machine was a nice touch.

They seem a bit new, I’m sure they’ll get better with time but our room wasn’t ready by 2pm. We had to sit in the foyer and wait at least 1/2hr (probably a little longer). They had a kitchenette facility in the foyer which would’ve been good to pass time, but the coffee machine needed top ups because we couldn’t drink it. Then our room kettle was broken and leaked out from the kettle switch all over the bench when it boiled. They were able to provide a replacement same day. Also the parking is a few streets over down a little side street… not close by if you want to duck back to the car in the night.

Balcony and location

Location

No tissue in the room

Location

Great location, easy to walk to key areas of the city or there’s a tram stop right outside. Good value - easily the best I found. Lovely to have a proper wardrobe with drawers and hangers - we got nicely settled in during our 3-night stay. We were in room 802 with a balcony and good view across the city towards the hills - brilliant sunrises! Power sockets by bed, decent size towels. Full length mirror. Would happily stay again.

Aircon wouldn’t come on. Incredibly noisy fan in the bathroom. Shower tended to flood a bit.

The location made it easy to find. It was an easy walk to the city and Chinatown, even Rundle Mall. There were great views over the city from our balcony.

We didn’t like the smell of the air freshener. It was very strong and we had to leave the sliding door to the balcony open a little to allow the smell to dissipate. However, the smell came back once the door was closed.

Close to all transport links and the CDB

loved the location, good bed, quiet area and very clean.

no parking close to hotel. Need longer than 2 hours during the day or you have to pay alot for parking and is not close by.

Bed and pillows were very comfortable. Room smelt very clean. Room temperature was perfect.

Rubbish in bathroom bin. No mattress protector on bed. Stains on a pillow case.

Location

Paid for parking and designated parking space was taken by someone else twice and had to park in the street. Paid $25 day for nothing. Could not contact anyone after hours. Did not supply body wash.