We had a horrible experience with this property- worst I’ve ever had! First, the Password to entry door was incorrect, I spent +1 hour on phone with Vacasa trying to find hidden key lockbox (which didn’t work). After an hour on phone, they were finally able to reset password. We are all staring outside of front door. Get inside- NO WATER! Spend another hour on phone being connected to property managers, so they can “put in a work order”. Water was restored that evening. We had to go to a store to use the restroom. Next day, (Sunday) I realize there is NO HOT WATER! I called, emailed and texted several times since 9am on try to get water on. Water wasn’t restored until Monday afternoon. In addition to these HUGE problems, the upstairs was not clean, dead bugs on floor, live spiders, door knobs falling off doors, mold in the air conditioner vents. I have documentation of all of this. Such a Horrible experience.

We had a horrible experience with this property- worst I’ve ever had! First, the Password to entry door was incorrect, I spent +1 hour on phone with Vacasa trying to find hidden key lockbox (which didn’t work). After an hour on phone, they were finally able to reset password. We are all staring outside of front door. Get inside- NO WATER! Spend another hour on phone being connected to property managers, so they can “put in a work order”. Water was restored that evening. We had to go to a store to use the restroom. Next day, (Sunday) I realize there is NO HOT WATER! I called, emailed and texted several times since 9am on try to get water on. Water wasn’t restored until Monday afternoon. In addition to these HUGE problems, the upstairs was not clean, dead bugs on floor, live spiders, door knobs falling off doors, mold in the air conditioner vents. I have documentation of all of this. Such a Horrible experience.

Perfect location for shopping and restaurants

Had a blast here with a the perfect location in town and having each individual room with a bathroom was an awesome perk

Had a blast here with a the perfect location in town and having each individual room with a bathroom was an awesome perk

Perfect location for shopping and restaurants

The house was well-appointed and spotlessly clean with many interesting features. Each couple or single person had a separate room with bathroom and clean linens and towels. All bedrooms and bathrooms were upstairs, so they would not be easily accessible to anyone who has difficulty walking/climbing. Each bedroom had an air conditioner and ceiling fan, but there was no AC downstairs in the main living area. For this reason and that the gas grill is listed as "private" by the management company, I removed one star from the Accuracy category. Our group stayed during the past weekend in mid-September, so the weather was cooler than expected during a heat wave. There were fans in the living room and screened porch as well as large windows to inhale cool breezes. Overall, we were delighted with our experience and would not hesitate to recommend the house for location, cleanliness, and comfort.

The house was well-appointed and spotlessly clean with many interesting features. Each couple or single person had a separate room with bathroom and clean linens and towels. All bedrooms and bathrooms were upstairs, so they would not be easily accessible to anyone who has difficulty walking/climbing. Each bedroom had an air conditioner and ceiling fan, but there was no AC downstairs in the main living area. For this reason and that the gas grill is listed as "private" by the management company, I removed one star from the Accuracy category. Our group stayed during the past weekend in mid-September, so the weather was cooler than expected during a heat wave. There were fans in the living room and screened porch as well as large windows to inhale cool breezes. Overall, we were delighted with our experience and would not hesitate to recommend the house for location, cleanliness, and comfort.

Great location. Walking distance to everything. Bedroom situation was great too especially since we had little kids. Air conditioning was the only issue we had. No AC Downstairs and it was rather hot and humid while we were there. Window AC units upstairs were a little weak. That’s our only complaint. Great house otherwise!

Location is great with 5 parking spots. Rooms appear recently refreshed and clean. Each bedroom has a bathroom. Great for large families or groups. Every bedroom mattress is different, however.

Location is great with 5 parking spots.
Rooms appear recently refreshed and clean.

Each bedroom has a bathroom. Great for large families or groups. Every bedroom mattress is different, however.

Great location. Walking distance to everything. Bedroom situation was great too especially since we had little kids. Air conditioning was the only issue we had. No AC Downstairs and it was rather hot and humid while we were there. Window AC units upstairs were a little weak. That’s our only complaint. Great house otherwise!

Lots of green growth on the exterior canopy, door and window frames. Could use some A/C on the first floor. Instructions for the tv remotes would help. A/C units in some bedrooms were a bit weak.

Absolutely amazing property and walking distance to everything. Right in the heart of Saugatuck. House is super clean and well stocked. Only issue is no bathroom on first floor (so everyone had to use their room bathroom) and no central air, only window unit a/c in bedrooms. Overall, amazing and we’ll be back!

Beautiful area w lively home. Well appointed! Will come back.

Beautiful area w lively home. Well appointed! Will come back.

Lots of green growth on the exterior canopy, door and window frames. Could use some A/C on the first floor. Instructions for the tv remotes would help. A/C units in some bedrooms were a bit weak.

The house is lovely with so many special touches. The location couldn’t have been better. You have a private, secluded stay right in the middle of downtown Saugatuck!

The house is lovely with so many special touches. The location couldn’t have been better. You have a private, secluded stay right in the middle of downtown Saugatuck!

The house is lovely with so many special touches. The location couldn’t have been better. You have a private, secluded stay right in the middle of downtown Saugatuck!

Absolutely amazing property and walking distance to everything. Right in the heart of Saugatuck. House is super clean and well stocked. Only issue is no bathroom on first floor (so everyone had to use their room bathroom) and no central air, only window unit a/c in bedrooms. Overall, amazing and we’ll be back!

This home is right amongst all the shopping, restaurants, and activities! Cars were not needed for most of our chosen activities. Every family member had the comfort of their own room and bathroom, allowing for comfortable rest. Rooms were beautifully appointed. One shower is very tight, but the perk of everyone having space outweighed that. Living area is large enough for family meals, lounging, gaming, puzzling, etc. Owner/host was welcoming and helpful.

This home is right amongst all the shopping, restaurants, and activities! Cars were not needed for most of our chosen activities. Every family member had the comfort of their own room and bathroom, allowing for comfortable rest. Rooms were beautifully appointed. One shower is very tight, but the perk of everyone having space outweighed that. Living area is large enough for family meals, lounging, gaming, puzzling, etc. Owner/host was welcoming and helpful.

Perfect location to town shops and restaurants. Place was very nice and extremely clean