The front desk guy Milton was very courtesy and he went beyond his help and I appreciate it

Just the room was small for a havdicapp wheel chair to get aroynd

Quiet and restful. Close to Mayo, the shuttle saved us so much hassles. Breakfast buffet was great variety, and pleasant social activities on some nights. Clean rec are and pool, outdoor area was large and lots of seating.

The loud and rude group that took over the lobby for 2 weeks, ill behaved adult men and children running wild unsupervised. Elevator broke twice, kids playing with it.

We loved the cleanliness and the housekeeping staff. They went above and beyond. Your breakfast and happy hour was definitely a lifesaver!

The staff. Management was not friendly. They walked around without any form of friendliness. They acted like we were putting them out for buying things from your store or if you needed help. Some of the staff was abrasive. We were there for medical reasons and for that reason the staff should have shown more compassion. A good demeanor goes a long way. Your management/front office staff allowed guests to talk down to your cleaning staff. Someone should have had been there for them.

Everything, Gym, Laundry, breakfast and snacks.

Nothing

Location to Mayo was good. We were able to walk to the clinic in 15 mins. Rooms were nice and ckean

The food for breakfast and the social hour was almost inedible

Clean, comfortable beds, modern/updated, excellent breakfast

Pay an additional $15/night for parking in their very tight underground ramp and sometimes there aren’t parking spots (street parking is free on weekends), the hotel is TWO hotels combined as one, I was asked for a ticket for breakfast as they thought I was staying in the EVEN hotel (when I didn’t), front desk staff was unaware of restaurants in the area, full kitchen with dishwasher not needed for a weekend stay, TV was on side of room, rooms were not cleaned/beds not made after 1st night, sports teams should not stay at this hotel when it’s meant for a place for Mayo Clinic patients and families

I liked the underground parking, the outdoor court yard, the cleanness of the motel and the friendly staff.

nothing

Their cleaning staff was constantly working and always making sure we had all we needed. Breakfast and happy hour was amazing too

the stairs

Breakfast and Social Hour were very good

The room was perfect, just what we were looking for. Very convenient location and very clean. Friendly staff to help us when needed. We would definitely stay there again in the future.

The only thing that may have been better was the parking. There is limited parking in the underground parking lot, but they do have an offsight parking lot nearby and they followed us there to park and then shuttled us back to the hotel. Very friendly staff.

The sense of being cared for while tending to appointments at Mayo.

The breakfast tables were not clean.

Breakfast as aways was excellent, great choices.

I though the price for a house Merlot was very excessive, $12.00 for a simple small glass of wine is way too much, please publish your beverage choices going forward.

In kitchen less vessels for cooking and hall bed is not comfortable for sleeping

very clean

Parking lot - please add directional signs to help us navigate exiting.

I don't feel parking should be extra.

Location near Mayo Clinic. Staff was excellent! Property was very clean.

Mattress was very uncomfortable, it had lumps which did not allow for good sleep.

Ms Sharon

Can't think