Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Was the property amenities as described?.. No hot pads for oven dishes, no cutting board either. We wish we had these. Cleanliness? Inside could have used a little more TLC, outside A LOT more needed. We found finger nails around the pool area and several bug nests around the door. The pool heater was on when we arrived. We had to call on that as it was already 90 degrees outside and expected it to be refreshing, not a sauna. Needless to say since you CANNOT use the hotel pool we had to wait till ours cooled down. We made that phone for service twice as the first call seemed to be ignored... Next day we went to Orlando eye and enjoyed that, also during our visit we went Halloween horror nights.. We did enjoy ourselves, Beds were great, sheets were great, Pacman, a nice plus.. Overall I would probably not stay there again for the price and not being able to enjoy the amenities to the fullest. We stayed 3 nights and had 7 adults.

One of the best floorplans we’ve rented in Margaritaville, and the arcade machine on the top floor was a real hit with everyone!

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Let me start this review off with this. We have stayed in Margaritaville previously through their onsite rental location. We thought we would save a few $$ by renting through Casiola. That was a huge mistake. It had a pool so access to the community pool/bar area was not a big deal to us. What was disappointing was the extreme lack of cleanliness of the property. I have pictures but unfortunately, I cannot post them with this review.
Upon check in, we immediately notice an overflowing outdoor trash, surfaces not cleaned inside the house and trash all over the outside of the house. I sent pictures and emails to them. No apology or anything. Just a response of that its “normal wear and tear” Seriously? Dirty walls near the button to go outside in the pool area, countertops with crud caked on? A half empty bottle of vodka left in reach or children? So instead of spending the night relaxing, we spent it cleaning.
They also clearly don’t manage the property or ever take a look at it. There were wasp nests in 4 different spots on the outside patio and decks. The lack of cleanliness outside and debris in the pool was a joke. I had to empty the pool filter as it was full! Also, one of the steps was loose and when I came down the stairs, I feel three steps. I notified them and once again, no apology, just we’ll send someone out when we can...
I would ask that you avoid ANY Casiola property on Margaritaville. As I stated previously, we rented through Margaritaville previously and had a minor issue that they quickly resolved, and it was CLEAN! It may be a few $$ more but it is definitely worth using Margaritaville direct than this hack of a company.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Let me start this review off with this. We have stayed in Margaritaville previously through their onsite rental location. We thought we would save a few $$ by renting through Casiola. That was a huge mistake. It had a pool so access to the community pool/bar area was not a big deal to us. What was disappointing was the extreme lack of cleanliness of the property. I have pictures but unfortunately, I cannot post them with this review.Upon check in, we immediately notice an overflowing outdoor trash, surfaces not cleaned inside the house and trash all over the outside of the house. I sent pictures and emails to them. No apology or anything. Just a response of that its “normal wear and tear” Seriously? Dirty walls near the button to go outside in the pool area, countertops with crud caked on? A half empty bottle of vodka left in reach or children? So instead of spending the night relaxing, we spent it cleaning. They also clearly don’t manage the property or ever take a look at it. There were wasp nests in 4 different spots on the outside patio and decks. The lack of cleanliness outside and debris in the pool was a joke. I had to empty the pool filter as it was full! Also, one of the steps was loose and when I came down the stairs, I feel three steps. I notified them and once again, no apology, just we’ll send someone out when we can...I would ask that you avoid ANY Casiola property on Margaritaville. As I stated previously, we rented through Margaritaville previously and had a minor issue that they quickly resolved, and it was CLEAN! It may be a few $$ more but it is definitely worth using Margaritaville direct than this hack of a company.

Lots of room to relax and very convenient to the Disney parks!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed ourselves . Very nice place .

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cost benefit of the stay was very decent: 5 rooms with a pool on a calm neighborhood. We had 3 main issues with the house: the house wasn’t very clean, specially the outside part; the rooms curtains let too much light in so we had trouble sleeping in late and also the door separating the living room from the pool area had to be left closes at all times which made it difficult for the barbecue and dining outside.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cost benefit of the stay was very decent: 5 rooms with a pool on a calm neighborhood. We had 3 main issues with the house: the house wasn’t very clean, specially the outside part; the rooms curtains let too much light in so we had trouble sleeping in late and also the door separating the living room from the pool area had to be left closes at all times which made it difficult for the barbecue and dining outside.

The property was clean. The only issue was the pool area didn’t have a remote for the tv outside . Guest Service was contacted on the day of arrival and was informed that someone would bring us a remote for the tv the next day, however we never received the remote.

Cottage was absolutely perfect. Our group loved everything about it. Had the pool heated and it was too warm but it was quickly remedied. Would definitely stay there again.

Check-in was at 4, however, we were advised a couple of hours prior that the property would not be ready until 6. After a long road trip, we were eager to get some rest, but understood that sometimes these things happen. So we found a way to pass the time and arrived at the home around 7:30 only to find the home still being "cleaned". Two cleaning staff members were socializing on the porch while another inside said she still had to mop the floors and asked if we wouldn't mind getting the linen out once it had dried. Needless to say, we obliged as we just wanted to get in the home at that point. The property wasn't ready and the staff didn't vacate until 8PM! I have never experienced such a delay while renting any property and we have rented many. If that wasn't enough to put a damper on our stay, the fact that the property was filthy when we entered, def tipped the scale. I spent the next few hours discarding leftover food items from the previous guest, cleaning old food scraps from the dining and countertop chairs (noodles, shredded lettuce, sauce stains and more), picking up unfound plastic eggs from what I assume was an Easter Egg Hunt and all the while I couldn't get the image of the two young ladies just standing outside, leaning against the house when we arrived and of course, the fact that it was nearly midnight! The pool was also dirty and needed to be vacuumed which was done the next AM, but only after we were told that "the pool is usually cleaned weekly" which is understandable except that the staff should also ensure it is provided to the guest in a clean state no matter what day of the week they arrive! But it wasn't just that, the property was also in need of a deep cleaning as there was guck under the kitchen faucet handle, dirt and crud built up on the hand railing and most of the furniture throughout the 3 floors, as well as marks on the walls that could easily be cleaned/touched-up, bird poop on the lounge chairs, and the exterior (back) was in need of a pressure washing. It's amazing that the home is less than 2 yrs old as it appears much older because it hasn't been very-well maintained. Nevertheless, we military retirees, have stayed in far less wonderful places (although for free) and made the best of it. We had already requested to extend an extra day and since WE cleaned the place we figured we might as well stay. We actually loved the resort and the property has so much potential with the right property managers.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Easy, awesome, plenty of room and the best amenities. Easy access to dining, shopping, and parks. Very clean and comfortable.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Easy, awesome, plenty of room and the best amenities. Easy access to dining, shopping, and parks. Very clean and comfortable.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The vacation rental was beautiful and clean.
Dennis answered all of my questions completely and timely.
I will surely recommend and revisit with this company.
My family had a wonderful Christmas vacation because of you.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The vacation rental was beautiful and clean. Dennis answered all of my questions completely and timely.I will surely recommend and revisit with this company. My family had a wonderful Christmas vacation because of you.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:The vacation rental was beautiful and clean. Dennis answered all of my questions completely and timely.I will surely recommend and revisit with this company. My family had a wonderful Christmas vacation because of you.