Decent sized family room. Friendly staff. Excellent location from train station with easy access to near supermarket as well.

Close to train station

Little bit too far out from main area.

Friendly and very helpful staff

Nothing

breakfast included

needs renovation. very old.

location is excellent near Roma Termini, staff were welcoming and showed us where the room was (it was in another building across the road). building is secure

room was pretty dark and dingy, not much light gets in. walls are pretty thin so we heard a lot of other noise from rooms next door. the bed was quite uncomfortable and the bathroom was very dirty. the place needed a deep clean. the shower was pretty poor too, water just trundled out of the shower head.

The only positive thing was the accessible location of the termini and stations to the central area.

The hotel was very old and smelled bad. The shower head was chalky. Very minimalistic breakfast, where there was no hot food.

a biiiig door at the front and funny old style elevator. Location - it's in the middle of Termini and Castro Pretorio metro stations.

Just 1 key for all family

the place was in a very proper and safe place. very close to the central station

The location. Close to central and metro station. Supermarket and good restaurants nearby (I recommend Pizzeria Andrea) Fair value for money. Friendly staff. Let us check in earlier.

The room is small, paper thin walls, very noisy. Narrow shower cubicle (I think 60x60cm) Breakfast similar to continental- only cheese and ham as extra, but large variety of pastries.

clean room. nice attitute.central location

Variation in breakfast. No fruit,egg.

Great location

Very good

Servis was OK, receptionist very helpful, room clean. Location was very good, close to most attractions, easy walk from hotel to anywhere, lots restaurants and Caffè around, breakfast was OK, you can choose from pastries and sandwiches. You get access to WiFi on arrival, so it's great.

Bathroom very small, not great views from room, the bed covers should be better there were old with smál holes, and rooms little bit dated. The bed should be bigger, specially for tall people. The rooms bit dark need use the lights during a day.

The room it very comfortable, quiet and clean.

if you read the reviews, you could wonder how they are so mixed, that's because they have some nice rooms and others that are simply not liveable. The walls are filthy from poor cleaning, the room has mould due to dampness so it smells.

The hotel somehow has gamed the rating system to give them an overall 8/10. I agree with the other reviews that state this is a 2-star hotel and some rooms are OK, but many are worse than sharing in a hostel. I booked during the pandemic, so I thought this was the reason for the cheap nightly rates, but it turns out they use the cheap rates to get you to book, and then they refuse to refund money fully when guests discover that the room isn't habitable. I asked for my money back, and they kept the payment for the first night and threatened to charge me for the whole 5-night stay if I contacted booking.com