I booked this trip for my son’s 17th birthday. The night before our trip, the property manager contacted me stating the AC was broken at the house and we would have to switch to a different house or accept a full refund. We switched to a home at Hogwarts Inn at Windsor Westside. The house was absolutely amazing and exceeded our expectations. It was Harry Potter themed throughout the entire house, spacious theater room, fun game room, and nice private pool area. The house was very clean and accommodated my family of 12. The resort also had a nice big pool that served food and drinks. We enjoyed the amenities of the house as well as the resort. We will definitely booked this house again!

We had a toddler who loves all things Marvel, so this home was perfect for our stay! Great movie theater room with Avengers theme and a life size Iron Man. We enjoyed the private pool in the backyard everyday in the hot Florida weather, and the community pool with slides and fun activities for the kids. Great location close to Walmart, Universal, and Disney. The hosts were very responsive and pleasant throughout our stay with any questions. Would recommend and look forward to coming back again!

Check in and location were good. Had to notify property owner that the house was dirty including floors and a cockroach in the kids bed. I was notified that it was cleaned, but they left the cockroach and the dirty sheets. They left the carpet nasty. I asked them to clean the red couch upstairs, they never did. The coach has white stains all over it. Master bedroom shower has no pressure, I asked for it to be fixed and nothing was done. The front door lock (inside) is broken, another item that wasn't fixed. One of the worst places I've stayed at.

Upon first glance I thought this house was Beautiful. When we arrived, there were several concerns with the home. I reached out via Vrbo and was told to reach out to the property manager, as instructed, I immediately reached out to the property manager's office and left a voicemail, to date I have never spoken with anyone via phone. Throughout our stay only one of the issues was fully resolved and the property manager never reached out directly to explore all my concerns. Please note the home has several rules that must be tediously followed. We paid extra for access to the propene grill, but when we arrived the propene was empty and my husband and I had to pay an additional cost to get it filled. There was a back and forth via Vrbo on weather or not it was filled and in the end my husband just filled it because we had already prepared all our food before he realized it was empty. The refrigerator handle was broken upon our arrival and the refrigerator never got slightly over room temperature throughout our stay. We had icy in the freezer, and they never froze. The bathroom plumbing on the 2 floor was slow, the water in the upstairs back shower was slow to go down the drain. Two the chairs in the movie room didn’t function properly. Furthermore, and my most pressing issue was the sight of roaches and ants in various areas of the home, an exterminator is needed. Overall, we made the best out of the home and once exterminated it could have still been an amazing experience.

Our vacation here was relaxing and comfortable.

We all enjoyed staying at Windsor Hills. The home was as described, the teens/young adults especially enjoyed the theater. Attractions were near. We liked the convenience of restaurants and stores nearby. We will definitely stay again.

Such a beautiful home! The salt water pool, the grounds& the house are all unbelievable. The privacy of the back yard is incomparable in Orlando. 100% recommended & would stay there over and over.

We loved everything about this property and its location. . .everything was as advertised and we spent several days enjoying the home with the pool and theater room as the STAR attractions. Home located at the back of the resort so walking to Clubhouse was a challenge. Would recommend checking weather forecast as we had the pool heated during an apparent heatwave and wasn't really necessary lol. . . grill was nice, however, did lack grilling tools but we made do and enjoyed a couple cookouts. Towels, hot water, air conditioning were all plentiful and laundry worked well. Only suggestion from us would be for the kitchen area, maybe a pair of scissors, another large bowl or two and an additional pot for cooking a big meal. Overall, the place earned a 5+ rating from our family--would rent it again!