We have stayed here before with this owner - this time with extended family and booked a studio and a one bedroomed apartment. These apartments are ideal for us as it is so close to everything we could need for a holiday. We had a studio overlooking the main pool and it was great to sit on our balcony and watch our family in the pool. It was also an easy walk to the beach and the Siam Water Park (which the kids loved). The apartments are not luxury but clean and tidy and had everything we wanted including British TV for those nights we stayed in. The owner was very easy to deal with and provided easy to follow instructions. We have recommended to several friends and we will certainly be back again.

Although situated for all the amenities this property was very poor with no bath mat or towels although I would stay in the complex I wouldn't choose this property

Stayed in a studio overlooking the main pool (which was heated). It was fantastic sitting on our own balcony watching people in the pool. The pool bar was really good and offered reasonably priced food and drinks. We also used the Winning Post on the complex and the Chinese Buffet. Garden City was also close to the sandy beach so it really was an ideal position as close to everything we could need. The weather was wonderful and the people so friendly on the complex. The apartment was suitable for self catering and had everything we needed including a kettle and toaster and British TV This owner was very easy to deal with and gave us detailed key instructions and local contact in case of any problems. We will cetainly be back

Second time we have been to Garden City and even better this time. The studio we had overlooked the main pool. It was fantastic to sit out on our own balcony looking at the pool. The studio had everything we could need and was clean and tidy. The TV got a great range of all the main UK channels. There was entertainment by the pool bar twice a week. The pool bar was very reasonably priced for food and drinks and there was plenty of choice of other place right outside the complex. We also enjoyed the Chinese Buffet on the corner of Garden City - which was so cheap! The guys at the Winnining Post and the food there was good as well The sea was just a short walk away but it was so comfy at Garden City we stayed most of the day there as only staying a week. A lovely heated pool and good company as everyone so friendly. We did go to the Siam Water Park for one day and thoroughly enjoyed that too. Will certainly be recommending to family and friends.

Firts time stopped with Deanna and it was a nice studio and well maintained. Only thing it lacks which is critical to anyone staying is ceiling fans or air conditioning.

Firts time stopped with Deanna and it was a nice studio and well maintained. Only thing it lacks which is critical to anyone staying is ceiling fans or air conditioning.

had a fantastic holiday

had a fantastic holiday

George & Kate from Glasgow we found our apartment to be very clean and tidy and well kept we had great views of the pool and bar area and central to all ammenaties would recommend to my family and friends......

This is the first time we have rented privately and would certainly do so again - much cheaper and a great experience. The owner was easy to deal with and the apartments were as stated. We had a family holiday and booked a one bedroomed apartment and a studio through this owner. The apartments were great - much better than expected for the price. Everything was clean and well maintained and both apartments had everything we could need. It was also great for the kids to have TV they could watch. It was lovel to sit out on the balcony with a glass or two. The complex was very friendly and while the main pool was busy the smaller pool at the rear of the complex was much quieter. Garden City was a good location as close to everything including Siam Water Park which the kids really enjoyed. I can certainly recommend this owner and the apartments.

People please be aware of staying in this property. It's cheap and in good location, but after seeing apartment you might consider to better stay under the bridge somewhere, than there, because it would be cleaner and more comfortable. Bed sheets was dirty with yellow stains and smelled like cigarette ends, beds by itself was so uncomfortable that it was impossible to sleep because of springs sticking out in your back. After long journey is nice to take a shower, in this apartment you can do it in cold water. It supposed to be warm at least for a while because of boiler ability to heat water, but unfortunately it's not. Rooms temperature during day or night is about the same and is about 30 degrees. Enjoy sleeping in sauna. You can't open windows during the night to get some breeze, because you don't want anyone to join you in your ''comfortable'' bed. Balcony doors isn't the safest thing as well, so don't leave your belongings in apartment while you are going for a walk. Overall I paid for this apartment for 6 nights and left after one without even looking back. Health and safety is more important than the money I paid. No need to add that money of course I am not hoping to get back, because I payed through PayPal and in the same day after reading all reviews about this place, I tried to cancel my booking, but owner wasn't interested in it. Possibly because no-one with full mind would stay there so she is trying to get every penny she can. So all I trying to say is, please think before you book it, because no-one wants holiday experience like this.

Stayed in number 124 and I was a bit worried after reading one of the reviews. But nothing to worry about. The apartment was clean and tidy and well maintained. Yes, it is not luxury accommodation but for the money we were not expecting 5 star luxury. It was much better value then we expected and we cold not fault the apartment. The balcony overlooked the main pool and it was lovely to sit out with a glass or two. The entertainment at the pool bar was great too. The complex was well run and everyone friendly. There was a mini market on site but for most of our groceries we walked about 2 minutes to a large supermarket at San Eugenio shopping centre. The Sima Mall was also within in easy walk - as was the beach. We were definitely be back and would request this apartment again.

Stayed in apartment 124 which overlooked the pool. A wonderful location as we could sit on the sunny balcony and look over the pool. Apartment was basic but clean and tidy and matress toppers on the beds. Since our last stay there was a new black leather sofa so we sat in some evenings to watch to TV (a range of British Television Channels unlike many places in Tenerife). I note a previous reviewer mentioned damage in the bath. The bath did have a small repair in it (looks as if someone had dropped something) but the repair was adequate and the bath was usable. We used the bath every day. This was our second stay in this complex staying in these apartments and we have recommended to family and friends.

We booked this studio with Deanna after initially enquiring about one of her other properties which was fully booked. We arrived at the studio at dinner time, located the key in the key safe then walked in. Our first impressions were of a dark and dingey room but which was habitable. On opening the curtains the full extent of our horror was revealed, the place was disgusting. The kitchen was overun with ants, there were food and hairs on the cooker hob and crumbs on the work surfaces. The bath had mould around the sealant and some damage to it which had an attempted repair carried out which was basically a bodge up and made the bath unuseable, there was so much muck on the light fittings that it was hard to tell what colour the fittings were. The living area had stains on the walls and the decrepid metal beds were covered with stained bedding which was disgusting. On seeing all this my partner and myself made an immediate decision to look for something else as we thought the studio what we had paid good money for was a risk to our health and would have ruined our holiday. We walked the streets all afternoon, with my partner in tears, calling at different hotels to seek availability, we eventually found a hotel at the other side of las americas for 1 night which enabled us to use internet to seek accomodation for the rest of the week. Once accomodation had been found, i contacted Deanna to explain what had happened. Deanna blamed us for the situation saying we should have contacted her cleaner to put things right, yet surely things should have been right on our arrival. Deanne then went onto say we should have contacted her earlier so she could have re-let the studio to someone else, not once did Deanna exhibit any empathy for our situation and seemed more interested in making more money. On arrival back to the UK i tried to claim a refund through Paypal but was unsuccessful as my claim didn't meet the criteria, during this process, Deanna again blamed the whole thing on ourselves claiming we had found something better or cheaper which was totally false. The truth is we spent just under £900 on alternate accomodation which had major consequences on the rest of the holiday. I took numerous photos as evidence to back up our claim, not once has Deanna asked to see these, she seems more intent on not losing any money than genuine customer service. I have stayed in numerous forms of accomodation over the years and ive got to say this was the worst.

We have stayed in appartment 124 also 122 and found it was clean and basic wouldnt go other appartments. Have told my friends about them and they want to book with Deana in april/may 2017 as i have told them so much about appartments and placen

Very good

Just back from another great stay. This time stayed in number 124 which overlooked the pool. Apartment was clean and tidy and overlooking the pool must be one of the best locations. Just seen another revie for the same apartment and we certainly did not have any problems and the bar was shut by midnight but it wasn't noisy before!. The apartments are not luxurious but the kitchen was relatively new, the beds were comfy and we had a flat screen TV. We have recommended to family and friends who have stayed and have been happy but it is not 5 star luxury - but neither is the price.

Very basic apartment which we expected for the price, not very clean and had to clean kitchen surfaces, kitchen doors and all the cutlery as it was a bit grubby. There was also a lot of ants. The mattresses could do with upgrading as very uncomfortable and we had bad backs all week. The apartment was in a good location and garden city complex was ok apart from noise from karaoke bar until about 12. We would not return to this apartment but pay a little more for a better apartment or hotel

This is the 3rd time we have stayed at this complex through this owner and again we were very pleased. We had a one bedroomed apartment and a studio apartment. We stayed in the one bedroomed apartment and everything was clean and tidy and well maintained. The one we stayed in had brand new black leather sofa beds in the separate living room which were very comfy to sit and watch the British TV (flat screen TV). The beds in the bedroom were comfy. The balcony is large and it was lovely to sit out at the patio table in the sun for breakfast. We only had breakfast in the apartment as it is so reasonable to eat out nearby. There is a Chinese buffet on the corner with all you can eat for just over 5 pounds. Plus plenty of other reasonably priced places and we were spoilt for choice. We went with the family who stayed in the studio to Siam Park which was a great day out (within easy walking distance) and since we were last year there is Siam Mall a great shopping centre for all who like shopping. The owner was very easy to deal with and full instructions were given - keys are in a key box outside the front door of the apartments and the owner gives the code. There is a reception there but this is for the timeshare apartments on the complex - although you can book excursions, car hire etc through the reception. There is also a self service launderette through reception which was great to use as it meant we did not have to take a lot of clothes and washed them at the launderette then took them back to the apartment to dry on the clothes line on the balcony. The location of Garden City is great as it is close to everything and we have recommended to family and friends in the past and would have no hesitation in doing so again.