Disappointed that there was no table on the balcony. Just 5 uncomfortable chairs that belonged with the missing table. Disappointed that the WiFi didn’t work in three of the four bedrooms. Disappointed in the layout of the two bedrooms sharing the third bathroom. Probably would not have rented if we had known it was a Jack n Jill. Smoke alarms kept chirping. Called service but they never showed. We purchased batteries and had to put new in every one of the alarms. Corner unit was really windy on the balcony. But we did like the parking right outside our door. The kitchen had everything we could ask for. Master bed was very comfortable and loved the walk in showers.

Floors were not clean, couches had huge brown spots on them, outdoor patio was so dirty that we did not use them, mold in the grout in the Jack and Jill bathroom shower and we had trouble connecting to Wi-fi.

Perfect location for our stay. Property manager was very responsive. When we checked in the bed frame in the master was broken. He found a solution and it was repaired the next day. Being the end of the season, the cushions on the couch and patio chairs need a good cleaning. Condo had everything we needed. Would stay here again.

Floors were not clean, couches had huge brown spots on them, outdoor patio was so dirty that we did not use them, mold in the grout in the Jack and Jill bathroom shower and we had trouble connecting to Wi-fi.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall we had a great vacation. Location was perfect. A few things that we didn’t like. The floors were disgustingly dirty. There was no broom to sweep the floor. Some of the living Room furniture could use a cleaning. The trip was enjoyable and the weather was perfect!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Gorgeous unit well kept and clean. Great stay with my family of 6 and in laws!

This property was pretty spot on from the listing and the reviews. It is conveniently located close to restaurants and grocery stores. Also, the location inside the condo itself was great, same floor as parking garage and it was on the end of the hall. I stayed with my wife, 3 kids(8,5,19months), in laws and sister in law, and there was plenty of space for all of us. Check in and out was a breeze, and any questions I had the host responded quickly.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Spent the week with my wife and our 4 kids as well as our best friends and their 3 kids. Everyone loved it! The building is so well maintained and clean and the location is perfect. The pools were great and the kids loved swimming in them in the morning and then walking to the beach! Friendly staff as well. We will for sure be back!

We loved the view and access to the beach!

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Property was beautiful, spacious and very well equipped. Charlie was great to work with. Only complaint... floor was filthy. Everyone’s feet were black. Tile need deep cleaning.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We rented this condo for a girls getaway. We had 5 in our party & the 4 bedrooms & 3 bathrooms gave us plenty of room. We enjoyed the large balcony over looking the Gulf for our morning coffee. The kitchen was well stocked with everything that you would need. We all enjoyed our stay.The only negative I could state was the tile floors, which appeared clean but when I went to get in bed I saw that after going barefoot in the condo the bottoms of my feet were black. I had to scrub my feet before getting into bed. I would suggest a thorough floor scrubbing!

Great Place for a Family Vacation!

Everything was good. Unit could be cleaner. Found shoes & trash in closets and dirt on floors. The building & pool were very clean. Staff were very friendly. Overall was good. Would recommend this condo. Would have given 5 stars if it was cleaner otherwise it’s a great condo. Also Charles was very friendly and helpful.

Perfect

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time at Phoenix Orange Beach 401! The condo is wonderfully stocked with everything you might need. Crock pot, batteries, blender, etc. You need it, it’s probably there. We needed a few more towels than were provided but that’s not a deal breaker at all. We got there earlier than check-in but the cleaning crew was just finishing up when we got there so they allowed us to take the condo early so we didn’t have to keep two small children entertained for several hours before we could get settled. The check-in process was a breeze, though one complaint we had was that check-in is at 4:30 and they do not sell parking permits after 5:00 so one of our group had to go back in the morning to buy the permit. The condo was very clean although the floor was still fairly sandy from the group who stayed there before us. I think a Roomba would be a great addition if I were to improve anything. The view from the condo was amazing and the tennis court was an awesome perk. The beach was clean and the lazy river and water slide were a much appreciated change of pace from a standard swimming pool. If you’re looking for a big swimming experience, this may not be the best place though because the deepest the pool gets it only five feet at the base of the water slide. The indoor pool may be deeper but we did not use it. Our biggest complaint of our time there was that most of the surrounding restaurants had significant wait times regardless of what time we went there. Most said it was due to being shortstaffed but several places had 1.5 to 2 hour long waits. Hopefully that will improve over time. All in all, this was a great condo and we’ll definitely be planning to come back in the future.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time at Phoenix Orange Beach 401! The condo is wonderfully stocked with everything you might need. Crock pot, batteries, blender, etc. You need it, it’s probably there. We needed a few more towels than were provided but that’s not a deal breaker at all. We got there earlier than check-in but the cleaning crew was just finishing up when we got there so they allowed us to take the condo early so we didn’t have to keep two small children entertained for several hours before we could get settled. The check-in process was a breeze, though one complaint we had was that check-in is at 4:30 and they do not sell parking permits after 5:00 so one of our group had to go back in the morning to buy the permit. The condo was very clean although the floor was still fairly sandy from the group who stayed there before us. I think a Roomba would be a great addition if I were to improve anything. The view from the condo was amazing and the tennis court was an awesome perk. The beach was clean and the lazy river and water slide were a much appreciated change of pace from a standard swimming pool. If you’re looking for a big swimming experience, this may not be the best place though because the deepest the pool gets it only five feet at the base of the water slide. The indoor pool may be deeper but we did not use it. Our biggest complaint of our time there was that most of the surrounding restaurants had significant wait times regardless of what time we went there. Most said it was due to being shortstaffed but several places had 1.5 to 2 hour long waits. Hopefully that will improve over time.
All in all, this was a great condo and we’ll definitely be planning to come back in the future.

Short walk to beach, loved lazy river, condo was great, everything one could need was provided. Would stay again!

Short walk to beach, loved lazy river, condo was great, everything one could need was provided. Would stay again!

I really can't say enough about this property and location. The condo was perfect for our family of 11. Well stocked, clean, and such easy access (loved not having keys). The view was spectacular off the very large balcony. The pictures on the website are what you get. The entire family enjoyed the lazy river and water slide during the day and the indoor pool/hot tubs in the evening. The beautiful beach was only steps away down the private ramp. We also used the tennis courts on the 10th floor to play 4 square many times a day at the kids request. They are outside and fenced in with a high chain link fence which allowed for a perfect view of the city and the ocean. Across the street is grocery stores, shopping ,restaurants, arcade, go carts, etc. Charlie was great to work with and responded quickly to any questions we had. We will be back!!

I really can't say enough about this property and location. The condo was perfect for our family of 11. Well stocked, clean, and such easy access (loved not having keys). The view was spectacular off the very large balcony. The pictures on the website are what you get. The entire family enjoyed the lazy river and water slide during the day and the indoor pool/hot tubs in the evening. The beautiful beach was only steps away down the private ramp. We also used the tennis courts on the 10th floor to play 4 square many times a day at the kids request. They are outside and fenced in with a high chain link fence which allowed for a perfect view of the city and the ocean. Across the street is grocery stores, shopping ,restaurants, arcade, go carts, etc. Charlie was great to work with and responded quickly to any questions we had. We will be back!!

We had a total of 4 adults and 3 kids stay here for 5 nights, and we had a wonderful time! The space looks/feels semi-newly renovated, nice kitchen cabinets, tons of appliances, etc. The Master Bed was springy but comfortable. Love the 4th Floor height, beautiful views and perspective of the ocean and beach, both from inside the condo and the spacious balcony. Plenty of bath towels included which was very appreciated, usually it seems they include just barely enough. There's just a few complaints we had, firstly the floors were disgusting. As our kids ran around barefoot, in just a few minutes their feet would turn black, and this was for both inside and outside balcony, so I'm a little worried if they ever actually wash/scrub the floors, or maybe only vacuumed? (The couch looked a little gross too, unsure if they've ever wet cleaned the upholstery?) We turned on the jets in the MB bath and black flakes and dirt came shooting out, it was pretty disgusting and probably rarely used or flushed/cleaned? Also note the shower head was super-low-flow, not sure if this is building-low-pressure or just a weak shower head, but something to note. One major bummer, a major reason our family specifically chose this unit was for the outdoor patio comfortable seating options, however when we arrived TWO of the cushions were missing. I texted the property manager notifying of these missing cushions, and he said to just double check to make sure they weren't sitting inside the condo... they weren't. Secondly I messaged him regarding the dirty bloors and bath jets, and there was no response... :-/ not even acknowledgment or apology or offering for a cleaning. One last note, before we booked this property, I contacted him THREE times through VRBO messenger and not a single response... So overall, the property is an A- (found a bug in a kitchen pan, but being off the ocean these things are to be expected), however the communication with the manager was very lackluster, delayed, and disappointing, your mileage may vary. (I guess I'd just be wary if there was an emergency, would he even respond or help, or would it be radio silence, I'm not sure. Just an encouragement to the owner they need to step up their communication, as we've booked many other VRBO's in the past with top tier communication and it makes a big difference.) One last request, it'd be awesome to have one or two patio loungers, we saw and experienced other condos with loungers and they are great

We had a total of 4 adults and 3 kids stay here for 5 nights, and we had a wonderful time! The space looks/feels semi-newly renovated, nice kitchen cabinets, tons of appliances, etc. The Master Bed was springy but comfortable. Love the 4th Floor height, beautiful views and perspective of the ocean and beach, both from inside the condo and the spacious balcony. Plenty of bath towels included which was very appreciated, usually it seems they include just barely enough. There's just a few complaints we had, firstly the floors were disgusting. As our kids ran around barefoot, in just a few minutes their feet would turn black, and this was for both inside and outside balcony, so I'm a little worried if they ever actually wash/scrub the floors, or maybe only vacuumed? (The couch looked a little gross too, unsure if they've ever wet cleaned the upholstery?) We turned on the jets in the MB bath and black flakes and dirt came shooting out, it was pretty disgusting and probably rarely used or flushed/cleaned? Also note the shower head was super-low-flow, not sure if this is building-low-pressure or just a weak shower head, but something to note. One major bummer, a major reason our family specifically chose this unit was for the outdoor patio comfortable seating options, however when we arrived TWO of the cushions were missing. I texted the property manager notifying of these missing cushions, and he said to just double check to make sure they weren't sitting inside the condo... they weren't. Secondly I messaged him regarding the dirty bloors and bath jets, and there was no response... :-/ not even acknowledgment or apology or offering for a cleaning. One last note, before we booked this property, I contacted him THREE times through VRBO messenger and not a single response... So overall, the property is an A- (found a bug in a kitchen pan, but being off the ocean these things are to be expected), however the communication with the manager was very lackluster, delayed, and disappointing, your mileage may vary. (I guess I'd just be wary if there was an emergency, would he even respond or help, or would it be radio silence, I'm not sure. Just an encouragement to the owner they need to step up their communication, as we've booked many other VRBO's in the past with top tier communication and it makes a big difference.) One last request, it'd be awesome to have one or two patio loungers, we saw and experienced other condos with loungers and they are great

This condo was great for a family of 8 adults and 1 infant (4 couples) Kitchen well stocked with cooking supplies. Highly recommend. Did not disappoint. Beds were very comfortable, enough pillows. Only downfall was that floors were dirty and had to clean after seeing crawling infant getting dirty upon arrival...nothing we couldn’t correct

This condo was great for a family of 8 adults and 1 infant (4 couples) Kitchen well stocked with cooking supplies. Highly recommend. Did not disappoint. Beds were very comfortable, enough pillows. Only downfall was that floors were dirty and had to clean after seeing crawling infant getting dirty upon arrival...nothing we couldn’t correct

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have rented from Cayce for several years and have never been disappointed. This was a very nice unit, probably the best equipped we’ve ever stayed in. A great, well stocked kitchen, plenty of towels, comfy beds and beautiful decor. It’s so close to stores and restaurants. You’d never have to drive anywhere if you didn’t want to. Will definitely request this unit again!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have rented from Cayce for several years and have never been disappointed. This was a very nice unit, probably the best equipped we’ve ever stayed in. A great, well stocked kitchen, plenty of towels, comfy beds and beautiful decor. It’s so close to stores and restaurants. You’d never have to drive anywhere if you didn’t want to. Will definitely request this unit again!

Great location with everything we needed for our family to have a great time. Kids loved the water slide and the beach. Very well stocked kitchen for cooking and plenty of room for a family of nine.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: What a great place for all of us, Easy check in upon arrival, Plenty if space for all of our family, The condo was beautifully decorated and the beds slept good too,

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This unit was a perfect fit for our family. Very spacious for our group of 12. The kitchen is stocked. The room with the rooms with 2 beds stays a little warmer. I’m sure it’s due to the afternoon sun. Only thing missing was a few blankets to keep you cozy. Would book again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This unit was a perfect fit for our family. Very spacious for our group of 12. The kitchen is stocked. The room with the rooms with 2 beds stays a little warmer. I’m sure it’s due to the afternoon sun. Only thing missing was a few blankets to keep you cozy. Would book again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This property was just perfect for our family get together!! It is in a great location, beautiful view and the lazy river is always a hit with the kids and adults!! Highly recommend!! We did not want to leave!!

This place was a great place to stay for our family group of 11. The location was central to all kinds of interest. The facilities were clean and well kept. The beach area was as always like no other beach anywhere.