Bad towels, looks like people were smoking in the room before.

nothing.

Everything, the property was not as advertised, run down, very expensive for the quality, the towels were like bed sheets. the room was small and cold and the beds were smaller than we asked for. my colleague said the room looked like a prison cell, and I would agree. the receptionist speaks no English and looked at us as if we were stupid for not speaking Italian, German or Chinese. not a good stay, would never go back again.

It was worth price and location. Train station was only 5 minutes walk away.

cool location. a little hilly but you are in the Tuscan Mountains. pretty views. great accommodations and the nicest hosts.

It is not well connected with the train station as I expected , becuse it is located after a roundabout in a desolated land, so it is quite dangerous to reach by walking. Further there is no bus station nearby or shuttle service available.

Check in was fast and without any problems. Personal was kind even in late evening. Room was good for overnight stay. Beds were comfortable

Room looked very different from the photos what are on the profile and it could be better cleaned. Breakfast was basic - croissants, muffins and other long-life sweets.

Nothing. Heating not working, no proper towels, hideous furniture, no proper breakfast. Horrible place, to be avoided

See above

Clean, polite,

Location, Table cloths used as towels