We arrived at this apt on July 15 to find that the Air Conditioning was broken, had been broken for days and would not be fixed during our stay. It was 38C in Bologna that day and the apr was well over 40C. It was uninhabitable. The greeter told us he knew the AC was broken, but because there is a clause in the rental agreement we had to stay. Told him no thanks and got a hotel. Wonderful Italy initially agreed to a refund then days later changed their mind and offered 20% plus cleaning fee. This place is not a reputable renting company. Once they have your money they don't care about the condition of the property. The place could be on fire or overrun with rats and the rental clause means you are here to stay. Buyer beware. Save your money and get a hotel. VRBO who hosted this listing is also washing their hands off this as Wonderful Italy handles there own refunds. So there is NO VRBO Guarantee. The whole thing has left me infuriated at the lack of customer service and decency. I am appealing the payment to my credit card company for non delivery of service. Do yourself a favor and avoid Wonderful Italy and VRBO.

This unit is actually more spacious than the listing represents and is in a great location near everything in the center of Bologna. If it weren't for the problems we had getting in touch with the property managers when we needed them, I would have given them 5 stars and recommended it to anyone. Having said that, I would not stay here again until / unless I was convinced the local property managers were always reachable and available. Here is our story...When we got back to the unit on our third night (of 6), the power went out in our unit, but seemed to be on in the rest of the building and surrounding area. Assuming it was a blown fuse or circuit breaker, we searched for the fuse box, but could not find it. I immediately messaged the property manager, both via VRBO and the Wonderful Italy messaging sites because the property manager didn't give us a phone number and said the messaging sites were the best way to reach them. No response. We spent the night without power, took cold showers and left for the day. I messaged both sites again multiple times during the day with no response. Later in the day, I called the main Wonderful Italy number and spoke to a representative. She said there was nothing she could do (because they're in Milan) but that she would reach out to the local folks and get them to help us. When we returned to the unit that night, the power was still out and there were still no responses. Another dark night and more cold showers.

The booking agents were helpful and friendly, and suggested a variety of food offerings that we enjoyed. The apartment is spacious and could be fairly good, however we did not find the space to be clean. Fortunately the 2beds were comfortable, with clean and pressed sheets. The location of the lodging was good for sightseeing.

Beste zentrale Lage. Alle Sehenswürdigkeiten, Shoppingparadies, Lokalitäten und Bahnhof waren zu Fuß bzw. per Bus bestens erreichbar. Sehr guter Standort zur Erkundung benachbarter Städte.

Spacious and lovely! We had travel delays and they were right there to check us in. Very grateful for the customer service.

Had a great time in Bologna , the property was very nice - easy walk from/to the train & to all the wonderful restaurants and sites .

We could not have been happier. Large bedrooms, great beds, close to grocery stores and train station and just about everything inside the old city walls. We will definitely try to stay here again.