Convenient to Winter Park.

The location was excellent. We could walk to a couple breweries for a beer and dinner. The condo looks like it is the process of a remodel and will look great when done. There were cigarette butts on the patio and the bathroom was not cleaned well. This place has a lot of potential.

Upon arrival, we noticed crumbs and dirt as well as large stains on the living room couch/futon. There was mold/mildew on the shower curtain liner. We pulled an extra comforter out of the closet to drape over the dirty couch only to find a white, crusty substance on the comforter. We notified management via text message. The following day, housekeeping came into the condo without notifying us and left the door open and unlocked when they left. They then called to tell me they had entered, unauthorized, and were unable to locate the dirty comforter. They obviously didn’t look too hard as the comforter was sitting on the couch. When I spoke to the customer service representative, I was clear I was not happy with the unauthorized entry as it posed a major safety concern. What if someone had come in and stole our belongings or what if someone was inside the condo when we returned? Being we would not be there long and I was already unhappy with the response/actions of housekeeping, I verbalized I did not wish for housekeeping to return until after our departure. That being said, housekeeping again returned in search of the comforter the following day. In addition to the other cleanliness issues, we were unable to use the stove as the entire condo filled with smoke the moment the stove was turned on due to the burners not being cleaned. They were black and full of old, burnt food residue. I am not one to complain but I have never been this disappointed in a vacation rental or the lack of concern from leadership when their team created safety concerns. I will not be returning to this property and very likely will not return to another Vacasa property after the way this was handled.

this was a great condo, well-equipped, and close to Winter Park.

this was a great condo, well-equipped, and close to Winter Park.

This property is not good, had many things go wrong and noticed there was a lot that need upkeep. Master bed was hard as a rock and could feel the metal in the mattress. Pillows were not really pillows and need 4 of them just to make a decent pillow for your head. Also woke up every morning with bug bites on my legs. Owners were in such a rush to get the place rented that there was a lot of patches not pained, or holes in the wall, toilet not bolted down correctly and set on a little slope. Don't plan on using both front burners on the stove, the big one is not working. Watch out for screws placed in the garbage disposal as we found out right when we got there looking for the light switches to see. Oh might as well bring a flash light since there might not be lights working and burnt out. And finally if it rains, ignore the sound of water that sounds like it is coming in the window. There is a hole in the gutter on the roof which the water hits the rocks right next to the window. That will wake you up because it sounds like the water is coming in.

This property is not good, had many things go wrong and noticed there was a lot that need upkeep. Master bed was hard as a rock and could feel the metal in the mattress. Pillows were not really pillows and need 4 of them just to make a decent pillow for your head. Also woke up every morning with bug bites on my legs. Owners were in such a rush to get the place rented that there was a lot of patches not pained, or holes in the wall, toilet not bolted down correctly and set on a little slope. Don't plan on using both front burners on the stove, the big one is not working. Watch out for screws placed in the garbage disposal as we found out right when we got there looking for the light switches to see. Oh might as well bring a flash light since there might not be lights working and burnt out. And finally if it rains, ignore the sound of water that sounds like it is coming in the window. There is a hole in the gutter on the roof which the water hits the rocks right next to the window. That will wake you up because it sounds like the water is coming in.

had a great stay!