Everything was clean and nice on arrival. We couldn't get the air to work (mini-split system). We thought it just needed more trouble-shooting. After spending two hours trying to get it work we opened the windows. Called the next morning at 7:30 am, no response by 12:00, so I texted, they acknowlegded my text at 12:22. But had not heard about any resolution at 2:26 so I called. Jackie said they would call me. Nothing by 3:44 so I texted again. They acknowledged my text at 3:51. Then at 3:58 they texted they would call me. I received a call at 5:00 saying they were bringing portable a/c units. We left for the evening and they were there when we returned. But they were poorly installed and kept popping out of the unit. We finally tired of dealing with them and opened the windows. Additionally, the dishwasher was broken. Which I know they knew about ahead of time. I am not sure if they knew about the a/c but one of the people I talked to mentioned that a part was on order so I suspect they were aware of this issue ahead of time. I am not happy about having to spend so much time with maintenance and trouble shooting while on vacation. We will not be staying here again or at any property managed by Vacasa. Which is too bad because it is a really nice house and location.

Enjoyed our stay at the property. The AC situation is not real good. During stay the temps only got to around 80 so wasn’t too bad. I would not stay here in summer as the home has an odd AC setup (individual room units). We never really could get to work and I suspect even if they do it doesn’t cool all that well. There are several window units scattered throughout the home. If I had been here in summer heat and had to use the portable units would probably just have checked out. Home is nice and neighborhood is great.

Enjoyed our stay at the property. The AC situation is not real good. During stay the temps only got to around 80 so wasn’t too bad. I would not stay here in summer as the home has an odd AC setup (individual room units). We never really could get to work and I suspect even if they do it doesn’t cool all that well. There are several window units scattered throughout the home. If I had been here in summer heat and had to use the portable units would probably just have checked out. Home is nice and neighborhood is great.

Everything was clean and nice on arrival. We couldn't get the air to work (mini-split system). We thought it just needed more trouble-shooting. After spending two hours trying to get it work we opened the windows. Called the next morning at 7:30 am, no response by 12:00, so I texted, they acknowlegded my text at 12:22. But had not heard about any resolution at 2:26 so I called. Jackie said they would call me. Nothing by 3:44 so I texted again. They acknowledged my text at 3:51. Then at 3:58 they texted they would call me. I received a call at 5:00 saying they were bringing portable a/c units. We left for the evening and they were there when we returned. But they were poorly installed and kept popping out of the unit. We finally tired of dealing with them and opened the windows. Additionally, the dishwasher was broken. Which I know they knew about ahead of time. I am not sure if they knew about the a/c but one of the people I talked to mentioned that a part was on order so I suspect they were aware of this issue ahead of time. I am not happy about having to spend so much time with maintenance and trouble shooting while on vacation. We will not be staying here again or at any property managed by Vacasa. Which is too bad because it is a really nice house and location.

Had a nice stay over a long weekend with my family. Close enough to Asheville, about 20 minutes. The house was beautiful and new. Only problem we had was with the AC. The system kept shutting off and was very complicated to figure out. Glad it was spring and not mid summer.

Had a nice stay over a long weekend with my family. Close enough to Asheville, about 20 minutes. The house was beautiful and new. Only problem we had was with the AC. The system kept shutting off and was very complicated to figure out. Glad it was spring and not mid summer.

Great house and stay. Very well equipped and maintained. Plenty of room for the four of us. We rate the home as a 5 but there is room for improvement. The AC units require a little more instruction other than on-line/app instructions, but being Spring, the temperature was fine. The bed mattresses need to be upgraded. This is for all the rooms and all beds. This was a downer but overall the house was a five star.

Great house and stay. Very well equipped and maintained. Plenty of room for the four of us. We rate the home as a 5 but there is room for improvement. The AC units require a little more instruction other than on-line/app instructions, but being Spring, the temperature was fine. The bed mattresses need to be upgraded. This is for all the rooms and all beds. This was a downer but overall the house was a five star.

Really enjoy our stay. Very nicely decorated. Large and roomy. Great location close to town. Definitely a great choice.

Really enjoy our stay. Very nicely decorated. Large and roomy. Great location close to town. Definitely a great choice.

Clean and comfortable. Spacious rooms. Attractive furniture and decor. High ceilings. A minor adjustment with the heat on a very cold night was quickly resolved. Good service. Red rockers are indeed on the front porch. Convenient location.

Clean and comfortable. Spacious rooms. Attractive furniture and decor. High ceilings. A minor adjustment with the heat on a very cold night was quickly resolved. Good service. Red rockers are indeed on the front porch. Convenient location.

The house was beautiful and extremely clean. Easy check in and quick response to a couple questions. Highly recommend this house and location.

The house was beautiful and extremely clean. Easy check in and quick response to a couple questions. Highly recommend this house and location.

The house was perfect for a girls getaway. Nice and roomy, CLEAN, and perfect for our stay. Highly recommend.

Nice place

This was a great spot for our family to visit the town, day trip to Asheville, and enjoy the scenery. Would visit again!

Cozy 2 story cabin style home with updated amenities. No need to bring your PacknPlay or Booster chair because they have them on site. The only issue we had is not the fault of the property owner. The split systems used to heat/cool the home are a little confusing. I would recommend looking up the video on how to work them when you get there. If its winter I recommend NOT turning the downstairs units above 68 degrees because it will COOK whoever is staying upstairs. Its a common problem in 2 story homes. Again, this is not the property owners fault and its not a complaint, I just want to give a heads up to the next party staying there so they don't cook themselves the first night like we did. The home is wonderful, and in a great location just a mile from Montreat and only 400 yards from a local food store. There is a nice fenced in outdoor area for kids to play. Lots of parking for visitors. Definitely a 5 star experience. The price is great too!

It was a very good month. A few issues need to be addressed: key code for front door, hvac clear instructions, tv-it took two house calls to get tv functional. I think these things will be easily addressed and not a problem for future guests. The front porch was enjoyed daily. This review was submitted while the home was managed by a different property management company.

It was a very good month.
A few issues need to be addressed: key code for front door, hvac clear instructions, tv-it took two house calls to get tv functional. I think these things will be easily addressed and not a problem for future guests.
The front porch was enjoyed daily. This review was submitted while the home was managed by a different property management company.

Great location and great place to stay! :)

Enjoyed time with family, relaxing, driving around west NC, shopping in Black Mt. , Brevard and Highlands. The last week of October was the most colorful. We had several issues with the rental property: tv needed to be reprogrammed-took 2 different house calls to correct, trouble with front look-had to call twice to reset code, heat and air was a challenge. Good news: help was a phone call away and several hours away. I think we were among the first to rent and hope these issues are worked out for next renters.

Everything was very easy, from check in to check out. The location was great and the house had everything you’d need. Very quiet neighborhood too. Although make sure you have a Roku account if you plan to watch movies or TV. But if you’re like us and spend most of your time outside, there was no need.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time hiking and leveraging the house location and the value of the modern house and how it was furnished. This is our second stay this year in the house and were a little disappointed in our experience of a shortage/lack of enough dish washing soap, no extra garbage bags and no extra toilet paper rolls in the bathroom cabinets.

We had a great time hiking and leveraging the house location and the value of the modern house and how it was furnished. This is our second stay this year in the house and were a little disappointed in our experience of a shortage/lack of enough dish washing soap, no extra garbage bags and no extra toilet paper rolls in the bathroom cabinets.This review was submitted while the home was managed by a different property management company.

We had a great time hiking and leveraging the house location and the value of the modern house and how it was furnished. This is our second stay this year in the house and were a little disappointed in our experience of a shortage/lack of enough dish washing soap, no extra garbage bags and no extra toilet paper rolls in the bathroom cabinets. This review was submitted while the home was managed by a different property management company.

Our family had a wonderful time in Black Mountain. The house was comfortable, clean, and well-equipped- great for families with kids. It was located close to downtown, which was very convenient. The property manager was very responsive and helpful. We definitely would stay here again and are looking forward to the next visit! This review was submitted while the home was managed by a different property management company.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: What a wonderful vacation! This house met all of our needs. It was spotless, and conveniently located in the quaint little town of black mountain. We traveled with young children so having a house was a must. It was a short .9 mile trip into black mountain and a 15-20 minute ride to downtown Asheville. Everyone loved it, highly recommend !

What a wonderful vacation! This house met all of our needs. It was spotless, and conveniently located in the quaint little town of black mountain. We traveled with young children so having a house was a must. It was a short .9 mile trip into black mountain and a 15-20 minute ride to downtown Asheville. Everyone loved it, highly recommend ! This review was submitted while the home was managed by a different property management company.

We had a wonderful weekend in Black Mountain! The cottage was perfect for our family: clean, well-stocked., cozy! The location was great- quiet street, close to downtown area. The property managers were very responsive and helpful when we had a question. We definitely would stay here again!

It's a great property. Fenced in backyard was a plus for young kids. Wonderfully furnished. Everything was brand new. Great location, complete privacy. The only drawback was the master bedroom A/C didn't seem to work (or we couldn't figure it out) but the weather was so comfortable we never needed to bother the property manager about it. The rest of the house A/C worked fine so it was a very comfortable stay regardless.

Property it’s self great. No problems 1 minute drive from DT New and clean Only problem and it wasn’t really a problem it’s built right next to an older house their porch looos right at you. It’s just odd but it’s fine. I don’t live there only there for 2 nights so who cares Place is easy and nice. Beds are a 7 also. Creeky when move. Close and easy to black mountain