La cama muy cómoda y la vista

Que el personal de recepción no era muy atento, no ofrecía café, ni los tours, ni los descuentos, ni alguna recomendación

Lo mejor del hotel es la ubicación, todo lo demás muy regular.

No me gusto la habitación.

Nos encantó el lugar. La relación calidad - precio es fantástica y la ubicación es buenísima. Puedes ir caminando al centro, mercado, restaurantes, etc. Ideal que tiene el estacionamiento al lado, incluido.

Lo único que no me gustó es que la habitación Estrella no tiene buena luz natural en los espejos y eso dificulta arreglarse, pues no se ve bien . Es lo único.

La atención del personal

La calefacción

Desayuno muy rico y ligero, la ubicación es perfecta cerca del centro, muy bonito clima, recomendable para lr

Unos chilaquiles para el desayuno xD

the grounds were beautiful, friendly staff, on-site cats, great views, perfect location.

Air conditioning worked at about 3% it was stifling in the room except for about 3 hours in the middle of the night. Front desk said because it was so hot outside. We’re pretty sure it was due to it being old and needing to be replaced. Filter looked like it had never been cleaned or replaced. Made the room unuseable for most of our stay :(

Location

Breakfast was served late. On my first night there were loud guests past 10 p.m.

Breakfast was OK, but pretty basic. Basically cold cereal, some papaya, yogurt, bottled orange juice. The room I stayed in was very nice, with a great view of the mountains from my balcony. Nice outdoor seating area at the entrance of the property. Good Wi-Fi. Note: Most of the rooms do not have a balcony or view.

From an ecological point of view, I did not like that the water they provided was in small plastic bottles. I'm not sure what they can do about this. Perhaps invest in a good water filtration system and store the water in reusable bottles? My other complaint was with the barking dogs in the neighborhood, especially at night. I don't think anything can be done about that - Mexico is a very noisy country! Suggest travelers bring good earplugs or a noise cancelling device.

The room was really clean, the beds were verry comfortable

The price was too much for the hotel

Room was lovely, nice courtyard, staff helpful.

Super close to downtown

I felt lack of privacy

the staff was so nice and friendly, the rooms were clean

10/10

it was cozy and pintoresque

the staff was not as kind as i imagined

The staff were really friendly and kind. my room was very comfortable , clean and hot water. Bed was nice.

Although the room was nice , the location of the room was not. I was on the ground floor between the reception area and the staff laundry kitchen area. I had to listen to two groups parting and talking Tom midnight and they were 50 feet from my door. There is construction on the property and thus it wasn’t quiet. The breakfast was a very average continental style. You had to microwave the coffee and only sugary cereals.

Location is great as it is in the entrance of the city so easy to get to driving yet only a few blocks from the zocalo. Good parking with secure lot next door. Great mountain view. Comfortable bed.

The bathroom was super tiny, not even a powder room sized. There are tons of narrow stairs. Breakfast is very much lacking.