Nothing. Hotel was awful, dated, had musty smell, rooms were shoddy and dirty. Definitely not as described on website or on booking.com

Everything. Hotel was awful, dated, had musty smell, rooms were shoddy and dirty. Definitely not as described on website or on booking.com

Breakfast was a good choice and nicely presented/cooked

A few facilities needed a little attention, but we understand the hotel had only recently been acquired . We had stayed previously via Shearings a couple of times. The lift had suffered some damage and could only accommodate 2 people at one time. Although not an issue for us, it is for the elderly as there are 3 floors with a lot of stairs. Evening meals had to be pre ordered. Not ideal if someone decides they wanted to have dinner at the hotel at the last minute. The bar was not selling alcohol only tea/coffee /soft drinks. Again not an issue for us , but we did hear a number of people commenting on it.

Stayed here before.. clean & amaizing staff

Nothing

Breakfast good choice. Hot food and cold buffet +fresh fruit, yoghurt,pastries. Drinks hot and plenty tea coffee in room. Great view.

Place needs some tlc but very clean and adequate. No complaints at price it is.

Location was beautiful

Lack of information regarding breakfast

Location

Very tired

The location, cost, staff and breakfasts were good.

Carpets, Beds, Windows & Ensuite

Great location looking out to the sea… nice breakfast, free parking

Room was a bit small, corridors bit outdated and narrow!

Went above and beyond for my little boy

Rooms a bit basic

The sea view

The lift

Stay here whenever l go to GY to see my relatives it’s clean tidy staff are great

Nothing

The staff were friendly and very helpful. My son liked the breakfast. The views that the hotel has of the sea front are wonderful. Lots of choices at the bar in the evening.

Is a very noisy Hotel. The walls and floors are thin. You can hear people wondering around above you and next door. The opening closing of door too, you could also hear people's conversations sometimes depending now lound they are.

The room was updated from last time so was very fresh and newish, we liked that. The staff were very welcoming and accommodating.

All of the communal areas need updating ie; the bar, wasn’t busy or very inviting so we didn’t use it. Whole of communal areas need updating and decorating, the carpets are not nice, smells horrible. The outside of the building is not very nice at all and the bin area was filthy, rubbish everywhere outside and smelt horrible. The shower in the room door was broken and kept catching my foot getting out of the shower because it was an old fashioned shower tray.

The sea view was great and the quietness was welcomed had a relaxing break

?

On the front of Great Yarmouth,parking not an issue,room was nice

Rooms need updating,need cleaners to go in the day to clean

Our bed was fairly comfortable, the breakfast was average, it gave my partner a dodgy belly, the view was nice, & the location was very good. The man behind the bar was friendly, welcoming & helpful, as were the reception staff.

The hotel building needs painting & cleaning, first impressions are very important. The breakfast cereal was in open bowls which is unhygienic in this day & age, people with germs have only got to breathe, cough, or sneeze near it & you've caught something! We paid for a "deluxe sea view room" & only got a standard sea view room! We found it difficult to get parked.

Love location, excellent staff

All very nice

Sea view, it is near the beach, the breakfast and dinner are very good

The bathroom is very small. The door is very old.

Right by the Beach, free parking at the front of the Hotel, cheap off peak rates. Staff gave fantastic service.

Room tired, Hotel in need of modernisation, Bar lacks atmosphere. Doesn’t really capitalise on classic styling inside.

It was perfect

Nothing

Location. Fairly priced and nice sized room. All basic needs met. A tv shower and toilet. Double bed freshly made. Only issue was the walls are fairly thin so could hear other people’s tvs or muffling from conversations in other rooms. One night it was fairly noisy around 4am outside our door for no reason but stopped every 10/15 minutes or so. Possibly people come in to their rooms. The stairs were a little old dated and worn which made it hard for me to walk up to my room being pregnant but felt the safer option as the lift looked very out dated and old and small. But all in all 3 nights at £176 you can’t complain. It did its purpose and it was overall a lovely location and great stay. Staff were friendly and helpful. Our tv didn’t work when we arrived so it was soon replaced which a working tv so we could watch free view , with film 4 which was great.

Nice staff as you walk in.

N/A

We got two rooms 110 141 the 110 room was shocking my 11 years daughter didn’t want to be in there needs complete renovation the 141 was not bad to be ones of you compared to the rest but all the rest was shocking bad

Very bad

The location and the price

The food menu wasn’t very appealing

No confird

In very old

it was close to where i wanted to go and the price was good

the fire alarm went off at 3 40 am through a fault in the system