They always allowed/ supported shift workers to stay between shifts whether it was due to weather or just couldnt do the drive home. Many any of us commute. Its really too bad they took that support away from the staff from out of town just before winter. Disappointing and will be looking for new spot to stay The rooms are nice, well maintained, the people working there have been lovely. I have no issue with the hotel staff themselves or the condition of the place. Both the main building and seperate units are excellent as well Disappointed to cut ties and sad to see the lack of support your business is providing to staff that commute long distances and help sereve their community.

Everything was great. The value for the price we paid was wonderful, the beds were comfortable and the room very clean. The only issues were 1) the cable and Netflix option were both down for the duration of our stay, and 2) the nachos from the restaurant came with a few stray onions and seasoning salt after we specified dietary requirements for no onion or garlic.

Best Western Glengarry Hotel exceded our expectations. The main entrance was beautifully decorated with tiled flooring that shined. The customer service as well as staff were all "dressed for success", very friendly, helpful, and professional. Our room was very clean and comfortable. Breakfast was a remarkable dining experience. Highly recommend this hotel!

It was a very pleasant stay at your hotel last night. Your lobby is very welcoming and modern. Your breakfast was delicious..great selections..great service. Kudos to the omelette chef. The cruise lines would hire him immediately. John and Beverly Blais, Ottawa, Ontario

Room was dated but had been somewhat renovated very clean safe the property was large clean well manicured staff was very friendly and helpful would definitely stay here again the breakfast in the restaurant was a buffet with an omelet bar..awesome!

Nice and friendly staff. Help me with no problem for late check out. Good breakfast. The hotel was old and something was wrong bathrooms drainage.

You booked me into a hotel that had no vacancies. We are waiting for you to refund us, and would like that refund ASAP

The room was clean and the front desk staff we very accommodating. I would recommend this property.

Could be cleaned better and was noisy Small bathroom

The hotel lobby and dining area appear to be newer (renovated) than the rest of the hotel, such as the elevator. The major inconvenience was that the room access card stopped working daily, so I would need to reactivate the card by going to Front Desk.

Great comfort

Rooms were very clean and comfortable. Staff was friendly and helpful. The breakfast was very nice but if you’re like me and you get up throw a hoodie on and go to the hotel breakfast in your pjs, you might feel a bit out of place. It is a bit of a fancy seating situation.

The room was very clean and spacious. The king bed was very comfortable, room temperature was just right. Would definitely stay again.

Friendly staff and very comfortable stay for us.

Nice stay

All good.

I was only there for one night, but the hotel seemed quite nice and it was perfect for me as a traveler passing through town. The hotel was very quiet and clean which is important to me.

It was clean and quiet. Very nice.

Conjugated room and washroom Not enough lighting

Comfortable and clean hotel. Our second visit and we enjoyed both. Very nice room and very friendly staff.

Stayed 3 times at this property (2 and! 1) very very good. Staff accommodating, well presented. The morning breakfast excellent. Especially the chef who cooked to order eggs of any style... had very pleasant and delightful demeanor. Made the breakfast experience very delightful. Great place to stay, would definitely recommend.

Yes

great breakfast

Very clean room. Great room for the price

Great location and excellent staff

Friendly and accommodating staff. Very pleasant.

I didn't enjoy my stay here.

The hotel seems like a decent 3-star hotel from the outside and lobby, but the rooms (we had two on the first floor) were uncomfortable. The beds and furniture were fine but there was a major issue with the humidity that the air conditioner did not take care of. The floors were constantly dank and dirty. We had one room with carpeting and one with hard floors. Your feet would stick to them and come up visibly dirty after walking just a few steps. It's the humidity but it also seemed like they used some kind of cleaning solution that leaves a tacky residue, and they don't mop regularly enough. I don't have this problem in my basement which is also pretty humid. On top of that, the sink and tubs, while they had good pressure, were both slow to drain, and the towels were old and worn. The TV had like three channels that worked. The vending machines were sold out of water. The location is central with an Irving gas station and Circle K conveniently across the street, but kind of busy. It's possible that rooms on upper floors were better, but most of the hotel is only two stories, so you can do the math on the odds of where your room would be.

thoughtful staff, and ready to help. Quiet, clean and parking. The food was wonderful.

We were really happy with the property, the ease of habing our dog at the property and the cleanliness of the property

Nice place close to all activities

Overall accessibility to personal needs and entertainment