Great resort and all is high end quality

Excellent service, family friendly, clean and modern. A place you and your family can relax and enjoy. We loved it and for sure we will go again.

Very good service. Staff well mannered.

All round consistently good luxury hotel. Accommodating staff and good attention to detail means that you can be demanding and personalise your stay and the team here will take care of everything. Well equipped gym and again friendly team to greet you.

I’ve stayed in this hotel Many times before, but this one was a terrible one. Nobody answered my emails and phone calls regarding an early check in, despite I’ve done it well in advance, if early check in is unavailable -that’s fine, but at least I wanted to know about this possibility or at least someone answer me. Gentleman at the reception told me that’s not acceptable and he will find me a room in an hour, but he found one only in 3 hours. First room we’ve checked in was dirty, with iron-damaged sofa, dirty floors and 50% empty minibar. When we requested to move to different room, our request was accepted and new room was perfect. There was a big conference during our stay, and hotel staff were caring about this conference more than their guests, most of the restaurants were unavailable, because of this conference, and the only option was “try our pan-Asian restaurant” at the lobby - not the the best gesture. I was waiting for a cup for more than one day, and asked if it's possible to bring a vase in the room, I was waiting for more than an hour at night, I tried to call reception with in room phone and by mobile Phone- no answer, I came down to the reception to ask for a vase and asked if it's possible to bring one. I would completely understand if it wouldn't be possible, but staff told me “of course” and I was waiting ages. Everything went wrong this time. But I wanted to say huge thank you to beach staff and valet parking staff.

Outstanding place for families Great rooms Mutiple good restaurants Very nice and good service Friendly staff Mario manager guest services is outstanding Overall we had great time for all family members

The hotel is amazing and the staff really helpful and kind

Amazing

Ispanyola at the reception/check in desk was super helpful & friendly

This hotel exceeded all my expectations!!! We had booked a regular room, but upon check-in, we were upgraded for free to a suite with a private pool! The suite was gorgeous and huge! Excelllent service by all staff members! Thank you for making our stay memorable!

Amazing hotel. Excellent quality food, facilities and services. Great spa, pools and beach (facilities and service). Nice gym. Great breakfast and dinner buffets. Lovely staff, friendly and caring. Fantastic kids and baby club. Super family friendly. We loved it! Only thing is thats a bit isolated and not much to do on the surroundings. But absolutely recommend!

Everything at this resort was outstanding! Beautiful property, friendly staff, great pools and beach, amazing restaurants, fabulous spa, clean and spacious rooms. This place is perfect!

Great Property, excellent facilities, great staff and wonderful dining options!

I've stayed at this hotel in the past and found myself here again this past week. I must say, the service was simply stellar. As someone who travels for work quite a bit... the small things as a business traveler are what bring me back to book the same hotels on return. So here too, actions and assistance were great with the staff simply perfect. And it was appreicated

Third time I have stayed here. Love this property! When in Limassol, this is the place I will stay.

State of the art resort. A true luxury collection establishment.

Amazing staff

Amazing staff

Absolutely amazing

Perfect resort.. Family friendly. Excellent check in and we were offered a late check out and also a room upgrade. Definitely will visit again

The stay was fully paid upon arrival. But after 5 days the hotel debited my card for 280+500=780 Euro without any extras. The impression of the stay was ruined.

Family break, hotel was great and all the staff friendly and helpful. It’s right on the edge of Limassol and you really need a car to get around. There aren’t many nearby restaurants. Great location to explore Cyprus, everything seems an hours drive (pathos, troodos and aiya napa). My only complaints would be: - the heated indoor pool was pretty cold - I ask for some drinks at the bar to take up to our room (as we had young kids) and I was told I had to go to reception and get them delivered using room service and pay a premium. Which just seemed daft.

Family break, hotel was great and all the staff friendly and helpful. It’s right on the edge of Limassol and you really need a car to get around. There aren’t many nearby restaurants. Great location to explore Cyprus, everything seems an hours drive (pathos, troodos and aiya napa). My only complaints would be:- the heated indoor pool was pretty cold- I ask for some drinks at the bar to take up to our room (as we had young kids) and I was told I had to go to reception and get them delivered using room service and pay a premium. Which just seemed daft.

The hotel has all the amenities a 5 star hotel can have but it lacked the atmosphere. It felt we were among total strangers who only cared about having a nice time for themselves. Also I noticed most of the staff did not speak a word of Greek which was difficult for my dad as his english is very basic. The staff at reception was over and above helpful, and the staff at breakfast was the same. I think the hotel lack some sort of character, we did not feel at ease when we were there. It is possible that this is due to the fact that we were there for one night. Also the views from our rooom were stunning.

You’re on your own after check in! The food options are limited and the service at the restaurants is dismal. If you try to ask for something they just stare at you! Horrific attitudes by all the service folks at all all the restaurants! Never thought I’d feel so much regret at what I thought was a 5 star resort. I brought my wife and two young children here. Wife felt horrible from the food, kids were freezing because the pools are very cold. And we couldn’t believe it when the waiters at Lanes gave us attitude because we asked for a 2nd latte. But hey, it looks fancy! There’s no accountability in this place. Full of regret!

You’re on your own after check in! The food options are limited and the service at the restaurants is dismal. If you try to ask for something they just stare at you! Horrific attitudes by all the service folks at all all the restaurants! Never thought I’d feel so much regret at what I thought was a 5 star resort. I brought my wife and two young children here. Wife felt horrible from the food, kids were freezing because the pools are very cold. And we couldn’t believe it when the waiters at Lanes gave us attitude because we asked for a 2nd latte. But hey, it looks fancy! There’s no accountability in this place. Full of regret!

Excellent

Excellent

Great stay, really comfy rooms, excellent service, beautiful contemporary environment. Amazing! Dubai levels of class! 2 small negatives. No sports bar so had to go out to watch football. Not enough variety on the pool food menus.

Lovely place with a very polite people.

I travelled all around the world and visited so many different hotels and I wasn't amaized with this hotel. So many different things are the reason that I don't even won't to waiste my time typing.

The hotel is nice, but service is terrible, people are so unpleasant, not welcoming at all