Only problem was one elevator

Staff not so friendly.

Amazing

Reasonably riced. Clean and beautifully appointed.

This property is in need of a makeover. The couches and furniture in general are outdated and beat up. Carets are so dirty they turned my socks black. Hallways were so hot. Food needs work as well. For the cost it’s just not worth it. A very expensive area and a hotel that is in that poor condition is sad. It just needs some love. The staff were amazing though. There was an ant issue in our room, so that wasn’t very great either. I did let management know though so hopefully that gets handled fast.

We had a very disappointing experience during our recent stay. Upon entering the room, we were met with a horrible smell, and it was clear the room had not been cleaned properly. Since we arrived late, there were no more rooms available for us to switch, nor could we find a new hotel at that hour. Additionally, the hotel only had one elevator, and it took over 10 minutes each time we needed to use it. For the price they are charging, the quality is completely unacceptable – it felt more like a stay at a Motel 8. We expected much better and were extremely dissatisfied.

The front desk check in felt rushed. I am used to a great greeting, a review of amenities and logistics. Like wifi info, breakfast and Dinner options. Bar and pool location and times of operation. On down side Desk lamp did not work, as well as one of the elevators. There was no vent in rest room so room was super steamy and humid. We declined room service at 9am because we wanted to sleep in, after all it was a relaxing weekend. Other hotels have offer to replenish coffee, throw trash and provide towels at our conviniance. Here I asked for towels from front desk, because my daughter and I have long hair and there where only 2 bath towels in room, yet we were question twice about our request. The nice man cleaning rooms in our hall, was nice and provided us with coffee packs for Sunday . The dine in room service was speedy but like my daughter said “ it only takes 5 min to throw in microwave !” Food was not worth the price. Location is beautiful but honestly we expected more from this hotel experience .

Perfect place