The place was not clean. Dead bugs on the floors, hair in the sink, stains on the sheets, etc. We really didnt feel comfortable in the room at all. Service at the front desk was pleasant and helpful at check in and that is about the only good feedback I can give. The room is very dilapidated and needs some serious work done to bring it back to standards.

Like the remodel. Comfortable bed. But the bad… floors were sticky, the drapes looked like bodily fluid were on them. Bathroom clean but towels were stained and cheap-understandable for cheapness but not cleanliness

Disappointed room, dingy, the a/c leaked on the floor over night, the lights between the beds were very loose, the plug cover was missing. We reserved for 4 adults, the room only had two small bath towels and the customer service agent at the office was reluctant to hand out more “unless you return the two towels”!! The pool was not open, “speak with the customer service agent after you settle into your room” No recycling bins, had to use major local trash cans.

While the area is not the best part of town. But at least no breakin or anything. Window AC is loud, Linen is old. I guess you get what you paid for. At least the rate is very reasonable.

Accessanle to everything

I would come back due to affordability.

Great place to stay if you’re in town, the staff is really nice and friendly; they also try their best to meet all your expectations.

above and beyond friendly and helpful staff

University Inn had the best interior decor, exterior charm, and cleanliness I’ve seen at an inn! Great deal for a night

Beds are crazy uncomfortable.

Good experience, very quiet and affordable

Staff was very concerned about my happiness

I was not impressed with this establishment. It was not clean, there were fruit flies coming from the sink drain, the tub was chipped and baseboards and floors were dirty. Our key cards were deactivated each night so we had to wait 30 minutes for someone to come back from lunch to reactivate our cards so we could get in to our room at 9:00pm. Also, we booked a room for 3 people and only received 2 towels. When we went to the front desk and requested a 3rd towel, we were rudely told we only booked a room for 2 (which we did not) and he refused to provide an additional al towel. Overall the experience was not pleasant.

Went to ride bikes. The manager let us check out late so we could take showers. The hotel is centrally located. Walking distance from compass, town and Bidwell Park. Bidwell Park is spectacular! ( for walking and bike riding!).

Appeared to be nice but found two cockroaches in the first hour.

The room had no table and had to request one with the receptionist. The TV was not working so had to 're-plugged in' at the wall. The room design is such that you can only watch TV from the edge on in your bed. The room was clean but you have to like the aroma of bleach. Very convenient for the town square, shops and eateries. There is a CoOp 1 block away.

Stay was quiet, comfortable, no loud neighbors so that was a plus. Within walking distance to everything in downtown chico.

The staff here is amazing!!! Everyone is super welcoming and friendly. It can get a little loud on weekends(because its super close to downtown), but the bed waa super comfortable, the rooms are spacious, and it's a great location with restaurants in walking distance. I would highly recommend.

I’m giving my stay 5 stars. I read the reviews prior to booking and they weren’t great, HOWEVER I needed something inexpensive for 3 nights so I could use my money on other things. Growing up in Chico, I hadnt been back in 8 years. I knew I would only be really using the hotel as a home base for sleep. University Inn was clean enough. The staff was actually very friendly and even asked me how I was doing in my room mid stay. This place isn’t the Hilton. If you want a perfectly clean room with top line amenities, breakfast etc then you have to fork over the money and book elsewhere. If you’re looking for something cheap and safe in downtown Chico, this is your spot! There were NO bugs in my room and they have recently done renovations. The rooms did not even have carpet which I was happy about. I highly recommend University Inn if you’re looking to save money on your stay. The parking lot is extremely well lit and I parked my car each day right by my room. I had no problem getting my deposit back in a timely manor. I will 100% book with them next time I get to visit my hometown.

Just not a great place, toilet way tooo close to wall, light flickered, bed uncomfortable.

receptionist was very nice

It is good

The rooms smelled like bleach would not air out. There were empty alcohol bottles in the parking lot and people smoking outside of their rooms. We could not stay at this hotel and I am trying to get my refund and the hotel is charging me for the full amount I agreed to on Expedia and is not telling the truth by saying on my bank account that they are giving me a refund for amounts that were not apart of the agreed upon price. Now the hotel will not answer the phone for myself or Expedia. They say the manager will not be in for a week. It was not safe.

Very good price and everything was as expected.

The area is pretty quiet, the front desk staff is very nice

This place charged me $40 for a towel and bed sheets that were already stained when I arrived. They are so rude and uncourteous. In their online profile that said "Breakfast Included" Ha! They dont even have a coffee pot in the room let alone breakfast. The floors of the room were still dirty and the place smeeled like an old Thrift store. They door had no security lock only a single lock. There was only one waste basket in the room and the furniture had grafiti and greasey unclean surfaces. I will NOT stay here again.

The bathtub is a good size

No amendities, no customer service. Bathroom is outdated and well used. There was no alarm clock, extra blankets were not allowed when asked for them. It was a cold night. Woke up to gargage truck pick up at 5:30am from motel parking lot dumpster.

This place is a nasty, money stealing pit of dispar. DO NOT STAY HERE

Staff is great

Convenient location in downtown Chico

It is super close to restaurants and stores in town. The facility is so clean and tidy. They also have wonderful security which ensures the safety of its guests.